Smith & Smith Hamilton Te Rapa

Excellent service, quick and very easy to get an appointment.

Turned up to get a chip looked at that was previously fixed by Smith & Smith. I needed to get the certification for a warrant. Although the man on the floor came straight to have a look, he mentioned the repair was shoddy (thanks, I paid Smith & Smith for it), and that I need a new windscreen as it was in my vision. It is easily hidden by sun visor, so unless I'm looking at seagulls it appears ok and they were the ones that repaired said shoddy job. Disappointed Smith & Smith. Funny how one experience can change your thoughts on a business forever.

The quality of workmanship is very poor and almost like they have no pride in their work. This branch has messed up the job four times and still yet to complete the job to an acceptable standard. Customer service is unhelpful and despite organizing appointments, this branch can not keep them without any form of contact to let you know prior to the appointments. Only when my insurance company calls to ask how after 5 months of constant mistakes and poor workmanship the job is not complete and why they have not taken the appropriate steps to complete the work, does the representative of this branch make phone calls to arrange a mobile service only for the technician to not show up or contact me as to why the can not come.Absolutely disgusting ethics, will never use Smith and Smith for any services in the future

Great service, friendly helpful staff

Got my windscreen replacement todayThe team at te rapa did a really beautiful jobThank you :)

Great service and highly recommend them.I dropped my car off during work hours and my windscreen was replaced before the end of the business day. Dealt with by two staff members and both were very friendly and welcoming. Perfect for busy people like myself. Keep up the great work Smith & Smith Hamilton.

Excellent customer service, greeted with kindness, wait time politely given. Window was replaced within the time frame given, again on return, great customer service, and ensuring I understood aftercare of newly installed windscreen. Will happily return for future windscreen repairs and most certainly would recommend.

Replaced windshield - good service