Ray White Damerell Group Ponsonby

I’ve been in a tenancy agreement through Ray White GL for almost a year and a half now. I feel Ray White is professional and goes the extra mile for tenants. Fair and empathetic. I am speaking in particular of Lydia Colmar at the Grey Lynn branch. She has been graceful, professional and kind during a very difficult time where the owners of the beautiful house we rent sadly had to sell. It has been hard for us and Lydia gave us fair feedback of our obligations and at the same time listened and showed compassion and empathy for us ensuring this process is managed well. I wanted to thank Lydia and have done so but also wanted to publicly appreciate her. There are not many rental agents who engage with her sort of heart. Still she is understanding towards both owner and tenant. Carefully solving problems without creating animosity. She has great interpersonal skills and is an asset to your establishment. Well done Ray White

Angela Saunders is very friendly and professional. We appreciated in selling our house how she is open and honest, telling you realistic value. She works hard to sell for you and get a good but realistic price. We also appreciated her changing the selling approach during the process in response to what the market was saying. As a result we successfully sold our house.

After having our house rental managed through Ray White, we knew we would also use their services to sell our home. We are so happy that we had the experience of Mike and enthusiasm of Scott to help us in the sale of our home from overseas. They were our ears and eyes on the ground and we truly felt that we were in safe hands. Nothing was too tricky for them and despite the time differences, communication was always prompt. We can only imagine how great the experience is in person. Thanks again to the whole team - an awesome experience.

Elaine Ferguson was our agent when we sold our house. We found her wealth of knowledge and expertise invaluable, especially as it was a difficult market at the time. Nothing was too much trouble for Elaine and we appreciated she was always upfront with us. She made us feel at ease throughout the whole process and we were very happy with the outcome. We highly recommend Elaine to anyone looking to sell in Auckland.

Made contact with Scott Bartlett regarding a property for sale, was told he would set up a viewing. He hasn't returned any calls or messages it's now been 2 weeks. How bloody hard is it. Really disgusting and unprofessional

Troy Restieaux was very professional in helping me sell my Auckland house. I was not in Auckland except for a quick visit, but he managed communication well and was respectful and friendly to my parents who were living at the property. He kept me in the loop with everything and answered questions clearly. I'm thrilled with the auction result as well, and know it is largely due to his hard work.

Robyn has heart. Pure and simple. I knew the successful sale of my house at a number that made sense for me was personally important to her. She was proactive in finding potential customers in non-standard places, and was hugely accommodating in helping me navigate the more difficult elements of managing my house sale. She is wonderful.

I rented a property from RW for 2 years where Serena was my property manager. I had such a great experience with Serena. She was easy to communicate with, attentive and prompt if and when issues arose. It made for such a great relationship, and experience. She was thorough with her maintenance inspections and always respectful and courteous. She is an absolute asset the the RW group.

We invited Scott and Chloe to firstly appraise our house and from that initial encounter we immediately recognised their personal and professional approach to us so we made the decision to engage them to market our house for selling.Nothing was too much trouble, they swiftly organised photos and an advertising plan to suit. Launching or 'Going Live' as they call it was a breeze, they made it all happen so effortlessly. They were in constant contact after personal viewings and Open Homes providing feedback, passing onto us all relevant information.Chloe and Scott's honesty and integrity was extremely refreshing with negotiations managed impeccably. We thank you both for your positive attitude, friendliness and enthusiasm and highly recommend you to assist any vendor or purchaser looking to sell or buy a property.Peter and Karen

Lynn knows her trade - she is clear, works through things thoroughly and carefully. She has the perfect combination of empathy for the potentially stressful experience of selling your home, along with the clear-headed business minded sensibility. She manages to combine those two effortlessly. She went way beyond anything you would expect of an agent in helping us sell.