Newtech Bathroomware

we recently have been through a terrible purchasing experience with you. The finish of these vanities look so cheap. especially, the 600 Lexa Wall Vanity, the walnut cabinet was finished on the cheap and low level.We have been to your showroom several times, to make the whole house bathroom choices with your guys, we trust you have better quality and service than others, however, it doesn't . We are really disappointed in Newtech products, It's not as good as we hoped. we feel so let down.We have ordered 5 vanities, 4 Vanity tops, 6 same size bowl basins, Bath and other accessories.when the order arrived, we found one of vanities metal strap was bent , one of top is scratched (we will try to keep it as we are far behind from our project),one of the corners of the other top is damaged and it took our personal time to drop to Chesters Albany.One Vega 1500 wall Vanity, two drawers can not close properly, the Gunmetal extrusion is curved. My Plumber did everything the right way.We have contacted Newtech and they asked us to pay one more time for the new vanity? Why do we have to pay extra money from a new one for your drawers mistakes? If we have a new one, we have to pay a double installation fee to my plumber.In addition, we ordered 6 same size (4100mm) bowl basins and it turned out that 3 of them were 3900mm. As a large bathroom company, you have to check all the items in the right size, that's the responsibility.I have attached all the images into this email. JUST LOOKING AT These mistakes.We are very disappointed in your products. It is our first and last time dealing with you

Anna was extremely helpful when trying to select and purchase new products for my bathroom. I can highly recommend Newtech Bathroomware Auckland.

Good service from the staff and some interesting designs

Excellent service and great products. Anna was wonderful to deal with, so helpful, a great communicator and made sure I got exactly what I was after. I highly recommend Newtech to anyone wanting quality bathroom ware at an affordable price. Thanks so much team.

ROCHELLE has the most amazing font of knowledge on bathroom ware at New Tech. Wonderful service and advice with such a cheerful manner. HER unwavering attention to detail made the journey so much easier with such a wide choice available.Her patience with us as potential customers was wonderful as so many decisions to make .NewTech is a one shop stop for quality products Thankyou RochelleJocelyn

You definitely should visit this great showroom in Penrose for any bathroom needs.Ask for Anna - she was absolutely brilliant - listened to what I needed, gave great, fast & efficient service. I left the store very happy only wishing there were more sales consultants out there like Anna. Thanks heaps Anna you were FANTASTIC

Visited this showroom today, not only did we discover fabulous products we met the most helpful person ever ! Anna was fantastic, so helpful and had everything at her fingertips! We are happy customers for sure ! o:)

My husband and I bought our first home through home constructions, within 9 months we had an issue with a leak and was having to deal with a lot of contractors and suppliers through the process to firstly get it fixed and then going through the process of insurance it was a battle and was stressful but Katie and her boss Jeremy, took care of us and kept assuring us that it would be taken care of and that’s exactly what they did. We appreciate the customer service and the urgency when they realised things were still dragging on and handled settled. Thank you guys! We appreciate how you’ve handled this for us and thanks for the gift!

Really nice showroom and excellent showroom staff, Anna in particular was great to deal with.We had some issues with the timing of despatch from the warehouse and stock availability but Newtech went to great effort to remedy the situation.

Great range of quality, well priced products. Fabulous showroom, worth a visit to see all the displays and options available. Impeccable sales service from Rochelle. So helpful and knowledgeable. Highly recommend.