Scotties Car Rental Queenstown

The owner has been fantastic and went above and beyond in service. The vehicle was good. Only thing I didn't like was not getting the vehicle with a full tank as its hard to gauge exactly how much to put back in before returning it. Otherwise 100,% excellent service!!If you are going skiing or over the pass between Wanaka and Queenstown be sure to get chains.

We had a great experience with Scotties Rentals. We had a Toyota Voxy at a last minute booking and it was perfect for getting up and down to the Snow. Like everyone in Queenstown these guys are run off their feet due to a shortage in labour but they continue to help everyone out with a smile and a bit of humour along the way.Highly recommend getting a 4wd vehicle for any Snow adventures to safe the need to put chains on most days.Thanks to the Scott’s and Christian for getting us to the airport.

Never before have I been so traumatised dealing with a staff member from Scotties.I spoke to Brian (british accent) on the phone to arrange a pick up when I arrived in Queenstown airport. He was very rude and condescending.He said I haven't filled out check-in" form that they've apparently emailed me. I explained that I never got the email but he kept talking over me & argued that they've sent it. I gave my email address again and he says my email was too difficult to write. How is this my problem?All my contact info was provided in the original booking

Very nice service, they pick me up and drop off me at the airport, the car was very good car. I’m very satisfied with the service.

We had a confirmed booking made over three months in advance with Scotties Queenstown via Carwiz.The night before we flew out to New Zealand I got an email saying to call them, with no other details. When I called them they said they had no cars" and couldn't tell me earlier because they "couldn't find my email address".The best they could do was offer to rent me an SUV at more than double the price of my original booking. So I was stuck with no car and no chance to book another one somewhere else at such short notice as everything in Queenstown was booked out. (A cynic might say they had realised this too

Here is a list of problems I had/still have:- I was over charged by $22.78 and now Scotties will not respond to any of my emails.- It took an hour to be picked up from the airport which I then had to leave my partner and two kids at the airport for another hour because they only had enough room for one person to be picked up. I then went and picked up my partner and two very patient kids...- I specifically wanted and ordered a 4WD. However, I was given an AWD. (This needs to be more transparent) AWD and 4WD are not the same. Do not advertise 4WD if it isn't... (This was one of the main reasons I ordered a rental from Scotties)- The car seats were gross. We had to clean raisins out of them. They obviously had not been washed as they smelt bad.- Ski rack was old and the key chambers were very difficult to use. Trying to get snowboards on and off the roof racks for half an hour is not fun.- The windscreen was chipped

We had four different car rental companies in our Queenstown visits in the past few years. Scotties is definitely the best car rental experience we had.Clean and good car condition, nice and friendly staff (Amy), easy and flexible pick up and drop off, and great rental deals. We will go with Scotties in our future Queenstown visits for sure.

Confidently giving this company a 5/5 review. Decent pricing and a nice small tidy vehicle. Christian (the worker) was so friendly and knowledgeable and made the experience fun! Thanks so much Christian. Will definitely be using Scottie’s again soon!

Exceptional service from this car rental agency.. pick up and drop off was effortless. Car had the odd ding but was absolutely perfect for me… and easily the best price in QT over Easter. Christian from Argentina was brilliant - upbeat and helpful, prompt and courteous. He is a credit to your company. I will definitely be using Scotties for future car hires when I am next in Queenstown