Labtests
101 Reviews
- Friday7 AM–5:45 PM
- Saturday8 AM–12 PM
- SundayClosed
- Monday7 AM–5:45 PM
- Tuesday7 AM–5:45 PM
- Wednesday7 AM–5:45 PM
- Thursday7 AM–5:45 PM
About the Business
Pathology Services Provider | Labtests | Labtests has been providing pathology services to the Auckland community since August 2009. We are always aiming to achieve service excellence.
Contacts
Website
Call Us
+6495747399
Mount Eden Collection Centre, 661 Dominion Road, Mount Eden, Auckland 1041
Hours
- Friday7 AM–5:45 PM
- Saturday8 AM–12 PM
- SundayClosed
- Monday7 AM–5:45 PM
- Tuesday7 AM–5:45 PM
- Wednesday7 AM–5:45 PM
- Thursday7 AM–5:45 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Toilets
Recommended Reviews
TheShopaholicLADY
05.10.2023
Labtests
I've been going here for a few years and the staff are great.Had to get weekly bloodtests and I have pretty hard to find veins but they always tried their best and knew what they were doing.Friendly, fast and efficient staff.Far better than some of the staff at a couple of other branches I've visited.
Samantha Cawthorn
31.08.2023
Labtests
Was in and out again in a matter of minutes, even with a full waiting room. The staff were very friendly and the nurse who assisted me treated me like an old friend. It was a very pleasant experience!
Bhumika Dave
28.08.2023
Labtests
On behalf of my husband. He was there today at 11.58 before 2 mins of closing with my two kids. And staff they were very helpful. Specially Shraddha, Hetal and the other guy. Thank you for very nice service.
浩哥-奥克兰
23.08.2023
Labtests
A public service place funded by tax payers you and i, they do not charge you anything, so not really to compain about. Thanks for the hard work!
Priya Rawat
21.08.2023
Labtests
Worst experience at Mount Eden , labtests centre.Normally I get mine done in New lynn and they are always nice and whenever I request them they send my test results to me on my email.I visited this centre recently as it was near my work and requested them to email me my results and they just gave me the password saying you don’t have to fill the form as its the same test but now when I called them for an update they are asking me to visit the centre again and fill out the form if I need the results on my email.So uneducated staff and poor service!Won’t recommend to trust on the staff here.
Jing Li
13.08.2023
Labtests
Arrived at 11:44am on Saturday and been asked how many people for tests, answered them two children, and then turned us away, saying they have 11 patients waiting. Even we checked how about just one test? They still not taking any. Just wondering why asking us in the first place how many people then?!It’s also interesting to see two other people walked in after us and someone said we are together and then they accepted the two people.Feels rude and poor customer service!
Mazhar Saeed
24.07.2023
Labtests
I have experienced a few branches of lab tests. They have Non-professional, sick mentality, rude behavior people in the staff. I just visited at 11:20 am this morning and closing time is 12:00 PM. They refused to take the test. So why they are opened till 12:00 PM then, if they are not taking test or otherwise paste clear instructions for urgent tests only. They should have an exampliary customer service. I would not recommend people to go to lab tests and complain to ministry of health. Their rating of 3.7 reflects, what they do. I will write an email and escalate this issue with ministry of health. They must take action.
pervin kumar
23.07.2023
Labtests
There is this one lady, really rude to patients. Noticed this on two occasions and myself subjected to once.Nothing wrong in being a bit empathetic towards customers/patients.SHE REALLY NEEDS SOME TRAINING ON MEETING/GREETING PEOPLE.
Jeanette TK
20.07.2023
Labtests
Excellent service and the location where I normally redirect i sent my local patients. The lab test frontline is amazing, especially when i got called in to do an urgent recall that I was seen on time, which i don't mind waiting for like every other patient. I'm easygoing as a medical frontline myself and very patience. Thanks, Team.
Minal
14.07.2023
Labtests
Sonu provided excellent customer care for me yesterday while I did my GGT test for the second time. He reassured me and made me feel at ease with the test and gave me some great test advice so that I could keep the fluid down this time. Thank you Sonu. Highly recommend coming here for your lab tests. I had a great experience here.
Add Review
Map
Mount Eden Collection Centre, 661 Dominion Road, Mount Eden, Auckland 1041
Labtests