Galaxy Home Decor | Canopies, Carports & Blinds

I had the team at galaxy home decor install a Canopy on my deck 2 years ago. Was really happy with it. Yesterday I had them back again to install drop down blinds. On both occasions they were professional and friendly. Nibun spent the whole day working on them. They are a great company for affordable canopies and blinds. I'm over the moon with their workmanship. It can take a bit to get them on site as they are very busy but throughout their communication was good. And they really did deliver my dream. Thanks again team

I called them to book a visit to our house for measurement and quotation. They scheduled one Friday but didn’t come because of drizzling rain. They rescheduled next day this time it’s sunny, again didn’t show up, didn’t call, or anything. I think they are not serious about their business and don’t care about customers. So… it’s 0 star for me. Will look for other providers.

Firstly, the overall install was very good however, their after sales service is extremely poor. I developed several cracks in my polycarbonate sheeting. Trying to get hold of anyone is a pain, I was asked to provide photos, when I sent it to them I had no response. It was eventually replaced and it suffered even more cracks. I am now trying to get hold of them since December, it’s entering March. Absolutely pathetic service.

Had a canopy installed from them more than a year and a half ago. Everytime it rained, the side wall (where they had taped) starts leaking. I called them last year in August mentioning that I want someone to come over and have a look at this and get this sorted. I was told that due to shortage of staff, it might take some time. In May 2022, I received a call from one of their executive saying that he would like to come in immediately to have a look. It was told to him that he could arrange to come in for some other day as nobody was home. After that, havent heard back from them. I called them again in July 2022 and spoke to a receptionist and complained about this. However, she promised me that she would get someone to call me ASAP but have been waiting since then. Have tried calling them multiple times but no answer. It was my biggest mistake to have recommended them to my friends but would never ever recommend them to anyone further.

Terrible service. Installed wrong colour roof sheets and downpipes not installed correctly. Causing a puddle in the middle of my paving area. Have rung and discussed many times but no one is bothering to fix this error. Looks like I m stuck with the wrong colour polycarbonate sheets which I definitely did not ask for and very sketchy installation. They promised to come and have a look twice but just didn’t show up and have no care about their reputation. Completely avoid this company. They haven’t even bothered to call me to rebook another visit. Just completely ignoring the problem.

Looks alright from the bottom but upon closer inspection you will find screws sticking out and jagged bits of polycarbonate. They also didn't finish the plumbing and left bits of piping for us to do ourselves.Edit: After this review they offered to come back and correct the problems

I did my research prior to the confirmation with Galaxy home décor. Once I decided to go ahead with them, I had a face to face discussion with Nibun. Ask about all negative google comments, he confronted with satisfied answers. Clearly discuss about quality of the product, durability, warranty period, workmanship, installation, payment terms etc. Then again, prior to the confirmation I wanted see their completed projects nearby. Straightway with in less than hours’ time, he took me to at least 10 different places. I was very impressed with their finished projects.Coming back to my project, they deliver everything according to plan. Few adjustments due to the Covid-19 Situation which no one has control of it. During the process, few issues came up. They were into it according to my request. At the end, I am happy with the outcome. Neat and tidy job. I have no hesitation of recommending them to the house owners, who need their services.

Is this company still open? Being trying to contact them for 2 months. Waiting on an extension of our canopy that should have been completed in February

Patch Job leaksThe place where it is leaking is a patch job, it was installed incorrectly, it was measured incorrectly. I demand for that shade to be rebuilt according to the correct measurements - I told this to Nibun after installation but he made excuses!