Crystal Mountain

Worst experience of mine and my family's life!!!!This place makes Rainbows End look like Disney Land.Shame on you!Run down rotten place with depressed looking staff and neglected looking animals.How is this place still open. Who ever runs this sham should be behind bars.

We went on a Friday and there weren't a lot of people so it was a peaceful and relaxed experience. You can purchase your tickets and feed for the animals at the cafe. The animal feed was 50 cents a pack, which is very cheap as compared to other animal feeding experiences we have been to. You can feed all the animals with the feed except the pigs and rabbits.If you have children, they would love the indoor playground! You might also want to go on weekends or public holidays instead as the rides only operate on those days at a half hourly schedule.We enjoyed the crystal museum and shop too. There were dinosaur eggs, bones and some fossils at the museum apart from the crystals. The shop has a wide range of crystals, with both raw and polished ones in various sizes.Definitely worth a visit! :)

I am so disgusted in this place, it was run down, grotty, misleading from its online website and the animals looked so neglected. I feel sad from this experience and I feel they really need to take a look at how they care for their animals. I never want to bring our children back again, the benches were even broken. I feel like calling animal welfare on you. For 2 kids and 2 adults you charged $65….. I am so sad for this experience. So so sad. It just felt so dirty and down.

Absolutely brilliant great fun for family of all ages, my young kids absolutely loved the underground experience and all the animals, the awesome selection of rides and activities is really good, friendly and helpful staff on hand to answer all questions

Crystal Mountain has been one of our brunch spots for years. Only last year I discovered Hidden Mountain and the farm. We've been to the farm twice now but never a time where my kids could play safely inside hidden mountain as there's no area for under 5s.

If could be fun and interesting place, but is not looked after very well.The riders are every hour and for 1 turn, kids got so upset for missing it. The worker who runs it looked so stressed and not happySome of the slides were very dirty.Crystal museum is really nice and they have lot of nice stuff in the shop, different range of prices.If you are not a BIG fan of crystal, it is not advised

Great place for little ones. My son enjoyed to see lovely animals, train and car ride outside. There is a rollercoaster as well. There's cafe inside and outside. Both have same menu. Ordered wrap around $10, good size and tasty. Inside playground was great too.We will come back again.

An absolutely fantastic day out! We went on a drizzling damp winter day, and still had a fantastic time. I can only imagine how great it would be on a sunny day! We managed to do the train ride, tractor rides, roller-coaster and walk around the farm and dinosaur gully between showers. Then when it was raining we visited the crystal museum, which was so amazing. We loved going down in the elevator and arriving inside the cave and seeing all the beautiful crystals. Then we went to the indoor playground, had multiple rides on the tea cups, carousel and indoor train. We had a nice lunch, and delicious coffee! Then we went back and fed the animals, and finally to the gift shop to buy some beautiful crystals to take home! We also got some sand bags with hidden crystals so we could carry on the fun at home! What a brilliant family day out, and an absolute hidden gem of West Auckland! I also have to say All the staff were so friendly and helpful, in the cafes, the gift shop, and operating the rides! We had the ultimate pass and it was worth every cent. We will definitely be back!