Otorohanga Medical Centre

Hate going into this medical centre the doctor I went to go & see was so rude I don’t remember what her name was but all I know is that I’m never going back to this medical centre ever again thought these people were supposed to be professional & helpful but nope wasn’t at all

Older FAT lady in pathlabs who does blood tests, bad attitude, rough as. Felt like she stabbed me with the needle. Worse blood test place to go to. recommend Te Awamutu pathlabs as they’re much more gentler and blood tests don’t hurt one bit. do not go to oto pathlabs.

After visiting Te kuiti clinic realized how over worked the medical system is. Tho no med centre is perfect that one is a pandemic waiting to happen. I Otorohanga is clean, great with time management of their facilitclean with fresh air in the waiting room, brilliant nurses, great facilities and the doctors there do try to sort things out. Their systems work and you don't feel worse when you walk out. I have come to realize that the days of a personal physician are gone. My bad its just the new way of doing things.Thank you to the wonderful response last week, from receptionist, to the nurses (always awesome) and the doctor. Women rule.This being saidA little surprised to findSo many people being contacted their third jabAt 3 and 4 monthsHaven't heardTickety boo so I guess I don't need the third oneOkAdmittedlyHave not managedTo have a follow up onOther things as well

Very good doctors and nurses

Always had amazing service here over the past 5 years since moving to Oto. Dr Russ has such an outstanding level of knowledge. Nurses are tops. And reception staff great! Keep up the awesome work A+

I’m not usually the one to complain, but I’m very disappointed with the lack of treatment received. I rang this morning, right when the medical centre opened, for an appointment with a doctor. Was told that I needed a call from the nurse first because I had flu symptoms. All that is fine. But when the nurse finally rung me back, there were no appointments left. This has happened to me 3 times now. What is the point of having a nurse ring me to discuss my symptoms if there aren’t any appointments to give if needed? I understand how hard it is to work in healthcare right, but frankly this isn’t good enough.

Excellent care by all staff, and the doctors at the Otorohanga medical center are exceptional.

Appalling treatment by Dr Bhanu towards my mother. In summary told her she was wasting her time and sent her home (Not exact words). A week later with extensive injuries Mum then went to the ER where she was kept all day and examined. She had a broken nose, severe concussion and severe bruising to just name a few things.

I had to visit the clinic on Monday, 13 August and was seen by Dr Francisco. I'm not sure who she was angry with but she seemed to want to take it out on me and it was not a pleasant consultation. She'd even called in the next patient before my consult was finished (this lady was standing in the room waiting her turn) and told me to close the door on your way out". She made no eye contact and made me feel like I was a complete inconvenience. As a GP I would not like to see her again."

Account Manger Mel is very rude and has a terrible attitude not professional at all