Hana Nail

I was a regular here for 3 years. She is the best with nails. I have told many people about her. But her customer care is selective. Over the last 3 years I have spent a lot of money. But for some reason, she only really talks to Korean customers. She will actively talk across me to a Korean person sitting next to me, often for most of the session. She will laugh and entertain them. If it’s just myself and another non-Korean using her services, she is usually not active in talking to customers for longer than the first 2 mins. I tried to be ok with this difference in treatment because she is good with my nails. But she also once got quite physically aggressive and was yanking my hands because her instructions were not easy for me to understand. I started to actually dread my monthly nail appointment because you never knew whether you would get the nice customer service she used to provide or the very “I don’t care” attitude. I think you should know this so you can try to treat your high paying customers better. I have decided not to go back again. I can’t handle the stress.

LOVE Hana Nail <3 best lash extensions, friendly staff and easy bookings!

Hands down the best nail place in town. It'll only take you one visit and you'll become a permanent customer. My manicures last longer than other places and the nail art options are endless! The nail technicians are also very sweet and friendly. No more awkward rushing to pick your nail colours, they also have a beautiful selection of colours to choose from.

My fifth time coming here to do my nail. Love their new store! Super cute and welcoming. The staffs were really nice as usual. Most importantly did my nail exactly as what I wanted！ Really appreciate the work! Hope you guys continue to have a great business in the new store!❤️

Great work, I visited a few place for lash lift and this was the best one so far!! Highly recommended

Best nail place in Auckland!!

My go-to nail salon. I miss them way too much ever since moving back to Malaysia. Best nail salon I have ever been to! They're able to do any designs I want them to and they even measure for feng shui which is amazing!