Crowne Plaza Auckland, an IHG Hotel

I've been an IHG member for decades, travelling around their hotels in Asia, Australia and Europe. Typically I like the Crowne Plaza as it's a bit more laid back than Intercontinental.I was disappointed there was no valet or doormen/porter to assist with luggage on a Friday/Saturday.Also disappointed that we couldn't use the lounge which is under refurbishment, as a platinum elite I would've expected complimentary water in the room at the very least.The service was okay, front desk unable to provide an iphone charger. Bags were stored by a lovely Canadian lady. Room was clean, nice and quiet so that's a bonus. Housekeeping knocking on the door at 10am while we're getting ready wasn't ideal but not a massive inconvenience.I would stay again once the lounge has reopened but would like to see things like bellboys be reintroduced, especially on weekends. Its those little first moments that matter. I've spent 2 decades working for Accor/Pan Pacific and I know that the pandemic has changed things and supply demand is still not at pre pandemic but the hotel would've been relatively busy over the weekend I imagine.

Really fascinating hotel in the Auckland CBD area with great facilities. Stayed there a few times, you can’t really go wrong with selecting this place. The staff are very helpful and friendly and are efficient with check in and check out process. The rooms are spacious and clean and prices are very affordable. You can get a room in one of the top floors and have a great view, and the Sky tower is within walking distance from the hotel. I took a few pictures of a view from my hotel room. I would heartily recommend this place to any kind of traveler.

Stayed for two nights in a double queen room as part of a work and conference/ awards visit. Drinks at the bar during the industry mingle evening were relaxed, different seating options available.The conference ran smoothly, very generous morning tea, lunch, and afternoon tea. Impressive buffet breakfast with just about anything one could imagine eating for breakfast. Loved the chia pudding.The awards evening ran like clockwork, again a sumptuous buffet. Drinks bar set up nearby. Very professional and helpful staff.Rooms were well appointed, very clean, and such comfortable beds. Seven in our group and we all agreed the beds were amazing.Nothing was too much trouble. Xander at the front desk assisted with directions as the central city was in gridlock with roads and lanes closed. Very enjoyable stay.