The Doctors Ahuriri (Formerly The Doctors Westshore)

Worst experience ever for a medical centre. Definitely would never recommend them to anyone.First time at this centre, just changed my doctor , I found Dr Sweetapples bedside manner appalling, no empathy, basically tough luck the system cant help with my chronic condition.Not informing me on the phone before i went in for first visit on how much it would be, far more than expected, had to get my son to pay for it.Asked for a prescription, quite a few needed medication, told was sent to pharmacy but wasn't, having to make return trips and phone calls to chase it up.My son( who is also my caregiver) was waiting in the waiting room, with about five other patients, all waiting for long time to see a doctor, all EVENTUALLY told they have to wait longer, all well past the arranged appointment times, or was told to go to the Napier centre instead.

Really good service and was seen by the doctor at our appointment time.

Not taking enrolments on due to poor administration process. Clearly very unorganised and using common sense to help their patients. Would avoid.

Sarah the receptionist is lovely, Dr Brits is so peaceful, caring and professional.The nurses have a great sense of humour and are so very friendly and also professional.This is a really modern facility with employees that are both deeply human to their patients and professional.Nga mihi nui!Robert Heaps

Went in for a flu shot yesterday to The Doctors Ahuriri, the receptionist was masked, as were all the patients in the waiting room, went through to the cubicle and noticed all the clinical staff were unmasked, including the nurse who treated us, and other staff going past the cubicles.I left as soon as I had my jab, the nurse commented I had left in a hurry, my husband told her we were uncomfortable with unmasked people in close proximity, he said she then pulled a face.We informed the receptionist on the way out nobody in the clinic was masked and that we felt unsafe, and thanked her for wearing a mask.Such an unprofessional, and unsafe practice, won’t be going there again.

Perfect and lovely people..