Novo Shoes Northlands
23 Reviews
- Friday9 AM–9 PM
- Saturday9 AM–6 PM
- Sunday10 AM–6 PM
- Monday9 AM–6 PM
- Tuesday9 AM–6 PM
- Wednesday9 AM–6 PM
- Thursday9 AM–9 PM
About the Business
Novo Shoes NZ | Buy Women's Shoes Online in New Zealand at best Price | Shop the latest women's shoes in nz at NOVO - Choose from the wide range women shoes online including gorgeous boots, heels, flats, wedges & more! Free NZ-wide delivery over $89.90 & Afterpay available.
Contacts
Website
Call Us
+6439308474
Shop 11/55 Main North Road, Papanui, Christchurch 8052
Hours
- Friday9 AM–9 PM
- Saturday9 AM–6 PM
- Sunday10 AM–6 PM
- Monday9 AM–6 PM
- Tuesday9 AM–6 PM
- Wednesday9 AM–6 PM
- Thursday9 AM–9 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- In-store shopping
Recommended Reviews
mel charlie
26.09.2023
Novo Shoes Northlands
Terrible service, sales person just stood there I was clearly looking lost and confused as I was trying on shoes but she didn’t move (I was the only customer in store the entire time) AND as I paid for my shoes she then proceeded to ask if I’d like to try both of the shoes on..... seriously I was mid swipe! Luckily I love my shoes and was pleased with them.
Abigail WILKINS
26.09.2023
Novo Shoes Northlands
This store is the worst with customer service. As much as I like shopping on the website, the northlands store is awful. The sales people just stand there doing nothing. Not helpful at all. Don’t greet you, don’t give you other options. If you want something you have to go running behind them. They never approach you. It’s like they are forced to be there.
Emily Burn
23.09.2023
Novo Shoes Northlands
Second time I’ve been in this shop and there is no staff to be seen. Are they just hiding out the back all day?
Jennifer Alam
08.09.2023
Novo Shoes Northlands
I have placed an order on 6th March'22 at Novo website. On the following day I have received a confirmation email stating that order has been dispatched and have cleared customs on 6th March'22. Till date there is no change in the status of my order on the tracking link. Approached Customer Service Team of Novo and they replied, I have checked for you and can see your order has cleared the custom". May I please know when am I going receive my order if it has cleared customs on the same day of placing an order? And can somebody give me an accurate answer."
Jenny Boult
01.09.2023
Novo Shoes Northlands
The young blonde lady was very friendly and extremely helpful. I think she should go to Riccarton and give them some customer service tips!
Neve short
12.08.2023
Novo Shoes Northlands
went in today needing a pair of boots, i used to work here and am aware the boots are not on display over the summer but there was always stock out the back to sell. told the girl i was after some boots, she offered me no assistance just bluntly told me these were winter stock. Was also never greeted when I came into the store, not even a smile.
Joanne Fisher
25.07.2023
Novo Shoes Northlands
Went to buy some new boots, but was totally ignored by the staff who seemed more interested in talking to each other than providing assistance to customers. Decided to go somewhere else where my custom was wanted.
Lea Warwick
25.07.2023
Novo Shoes Northlands
First formal and first pair of heels for my daughter staff were helpful, friendly and extremely patient.
Tosca Acorda
24.07.2023
Novo Shoes Northlands
I love novo shoes but this store seriously needs to up their game when it comes to customer service. Walked in with my friends to try on the boots I saw online, the guy at the counter didn't even greet us, he continued on doing whatever it is he was doing behind the counter. There were a few people who walked in as well and no acknowledgement of anyone's presence. No enthusiasm to help at all or even upsell the shoes and products at the store.Walked out after trying the boots I wanted and just ordered online.
Sandra
21.07.2023
Novo Shoes Northlands
It was an okay experience,got the shoes l wanted and the shop was presentable and tidy.
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Shop 11/55 Main North Road, Papanui, Christchurch 8052
Novo Shoes Northlands