Mail Plus

Good service from staff but unfortunately I need to give them only one star as they lost my package and didn't give me the insurance.I sent an expensive gift overseas from here. I paid a lot for postage+insurance and thought it would have a tracking number, which it didn't (my fault I should have checked). Because covid disrupted the postage system they told me to give it some time to arrive. A year later it didn't arrive and they told me that it was outside of the 3 months insurance coverage so sorry there was nothing they could do.If you get something posted from here make sure you get a tracking number and insist on getting your insurance from them after the 3 months, don't accept any excuses from them. The postage carrier they use isn't NZ Post.After getting a reply on this review I don't recommend them at all, here is the reply incase they try to delete it or edit it:Response from the owner 12 hours agoRashid we didnt give you any excuses, you came 6 months after it was posted, the carrier is new zealand post? we tried to get you a refund but new zealand post policy stipulates we cannot claim after 3 months.we are sorry you had a bad experience with us as you know we try very hard to give great customer service

I found the staff to be very helpful, friendly, and efficient. Pretty hard to be anything but impressed and more than satisfied.

Go here for your passport photos! 10/10, and cheaper than the other one!

Great service... Friendly staff.. A+++

Best place to go for passport photos in Kelston mall

Most helpful couple at mail plus ,just the type of people you want serving you.

Have to give them a two because there service was good but my package has been lost, lucky it wasn't as expensive. I'm mad because I dont know where it is and it was very personal, I have a tracking number but it says it been delivered and the perosn I sent it to doesnt have it, it was delivered on monday and it's now Thursday. I used this place once to send something to America and it got there but idk where this one has gone

Exceptional service very friendly& very helpful

Went an got my sons passport photo done here , very fast & good customer service. Thank you!

I wanted a normal post for $3 he gave me for $7 with tracking. I had 4 packages to send. And when he counted it together it was $28 instead of $12. I asked to cancel but he said I have already used the packages so he can't. Will never go to this place again.