Magic Wok

If wasn’t for the elderly Asian lady who has better customer service, I would give a Zero star. The younger Asian woman with a dyed blonde hair just beyond terrible service. I ordered a deep fried donut which was very oily of course so the oil soaked the wrap paper straight away. When I ask for a bag just to cover so won’t be ruining my car seat I got told that I need to pay $0.50 extra by the young one. The elderly lady felt sorry for me giving another paper bag for free even didn’t help much but at least sth. The the young one shouted at me immediately will cost $0.50 next time. Even tho, the elderly one told her to be quiet she’s still keep talking … I warned her watch your mouth that this is not the nice way to treat your customers, I’ll make a complaint about it. Anyway, she’s just won’t ‘shut up’ began to say bad things about my Chinese race which was nothing to do with the original issue. Then when they gave the fried noodle I ordered was stingy hot, of course if I want a bag pay $0.50 ofc., I couldn’t be bothered to argue. I did say if I got burnt by your food I will sue you. She refused give me her name, and when I requested to speak to a manager got told there wasn’t any. Next time? There won’t be a ‘next time’! 5pm on 31/03/2023.

On the 28th June 2019 my partner and I decided we wanted sweet and sour chicken meals. The Asian woman said she would make it even though it wasn't listed on their menu.After waiting about 15 -20 minuteswe were told to collect our food.We were given cold deep fried crumbed tastless chicken pieces on tasteless cold rice. And three little pieces of ice cold broccoli.Even after putting the sauce they supplied onto the meal...it was the worst meal we have ever had in our lives!And the meals were not cheap either.So if you want to pay a considerable amount of money for food you wouldn't even give to a dog to eat then buy food from this shop!

Food was salty and not fresh.The staff serving seemed to be in a rush with no concern,smile and hurried you along to pick your food.Very bad customer service.8-7-22 at 0830pm

Wish I’d read the reviews before ordering 2x $18 of food that wasn’t even worth it. Plain tasting horrible food that was hard to even eat!! What is going on these days, foods expensive and quality is sht

omg I came to say they have the best prawn wonton soup I have EVER had and I am a huge fan of dumpling soups! These are the best. Yes pricey but imo the best I have had. Last time I also got a takeaway mixed plate and the food was fine. Not terrible but nothing worse than other food court food I have had. These other reviews are terrible, maybe the angry Asian lady has left because I only got served by a mildly slightly agitated woman! Maybe it has had a change of ownership lately.

Sorry but i really advice to not try there, the meal was too salty, the tofu has no taste and is not even cook, the mapu tofu look like a watery soup, looks weird taste awful.I mean, i came to tell to the woman sorry but the meal is really too salty, she was like Oh we can do with less salt" but i said "sorry its not just that

Pathetic!!!Just average tasting food. Giving 1 star for the bad staff behaviour. The staff needs training.

Waited almost 20 minutes for prawn fried rice with no one else in line. About 10 minutes into waiting, I see them microwave the prawns. Absolutely disappointing food and certainly not worth the wait. I do not recommend to my worst enemy.

If you plan to buy bao bun with roast pork, I suggest just ask for the pork and crackling, as it was the only best thing in their Bao bun". I asked why is the bao bun cracked and they said it's the norm... and she was quite adamant with her sour facial explanation. Told her

Customer service was horrible portioned really bad too much noodles had 3 choices made of half a spoon each, found only one meat in the chow main and absolutely over priced. Really disappointing experience.