The Cakelady

Best cakes to order

We had a Wedding Cake made by The Cake Lady, we found them to be totally professional. The cake was the most amazing cake and tasted just as amazing we will be recommending The cake lady to all our friends. We had guest at the wedding asking who made the cake is was so nice.

I had the misfortune of employing the services of the Cakelady to bake my son’s 5th birthday cake which was going to be shared with his friends and teachers at his preschool.I have purchased three tier birthday cakes in the past from professional bakers and have never had any problems. The tiers were secure, the cakes were delicious, the icing was flawless and we were both very pleased with the result.Despite reading negative reviews about the Cakelady’s failure in the past to produce successful three tier cakes, I ignorantly thought that any professional would learn from their mistakes and that surely the same misfortune would not strike me - but I was wrong.The Cakelady knew this item was being driven from Ashburton to Rakaia on a flat vehicle surface on the day of collection and that it was going to be presented to my son and his friends at his nursery the following morning. Despite knowing this, the three-tier cake did not have any central supports to secure each tier to the next and the cake recipe used was far too moist for a tier. Instead, the tiers contained individual pieces of wooden doweling which were splintered, uneven and sharp. Each tier was sitting on a thin piece of card and balancing on numerous sharp-pointed pieces of doweling which were unsupported and unstable within the sloppy cake mixture. Obviously, none of these flaws were apparent when the cake was collected as it was covered up with icing. It was not until the cake fell to pieces on the 20 minute drive home that we were able to see the design flaws which led to the second tier collapsing onto the first in transit. I’m not ashamed to admit I cried when I saw it because I was so disappointed for my son.In some respects I suppose I should be thankful. Firstly, that I did not entrust the Cakelady to make a tiered wedding cake because this would ruin any special day. Secondly, that the cake fell to pieces and was inedible because I would have been horrified if a child or member of staff at my son’s preschool was injured by a piece of splintered doweling.When I wrote to the Cakelady to complain about the design flaws and sent photos, she apologised and took responsibility for her failures. But to my surprise, seven days later I received a message blaming my mother for destroying the cake in transit along with a refusal to refund any of my money.If you have no other option but to employ the Cakelady. PLEASE ensure that she delivers your cake to your home or the venue on the day because I would hate for this to happen to anyone else.

The Cakelady has to be the best person I have ever dealt with. Nothing was a problem and my requests were all done without any issues all over the phone - even managed to get me some lovely flowers from Flowers at the Gate to put with the cupcakes that I ordered and delivered them to my elderly relative for me. I will definitely be going to the Cakelady for future use.

I ordered my partners 21st cake from her. had people tell me that she was really good, received the cake and it looked sloppy and rushed and nothing like the photo I provided, if she didn’t know how to do the cake or didn’t have time she should have communicated, i got 2 calls on the day of my partners birthday saying she was running late which was fine but you’d think that the cake wouldn’t look as sloppy as it did. Once we cut the cake open it was dry and burnt, no one ate it it was a waste of money and i have messaged her as this is unacceptable and she refused to do anything about it, i would not recommend.

Beautiful place!

Amazing cakes x

Best and amazing chocolate mousse cake ever. Amazing and friendly owner. Well done.

The cakelady did an amazing job for my twins birthday cake. Its was right amount of sweet and detailing of theme was just beautiful.