Omni Tech

Absolute rip off c**nts. Terrible service, absolute scammers. Get told one price one the phone when I called, a more expensive price when dropping off and then another more expensive price on pick up. Also force you to sign a waiver after they have worked on your phone saying if anything gets lost it’s on you and not them. Do not go here

The so-called repairs this place does have lead my phone to have nothing but more issues.Had to take it back 3 times and even after that my phone ended up with missing screws.They tried arguing with me that certain issues were my fault when they were clearly a fault in their repair procedure. The phone ended up with Apple Pay not working at all which they can’t even fix.Steer well clear of any OmniTech location for repairs, they’re not in it for quality of repair but rather quantity of repairs complete.

Really disappointed with Omni Tech Albany upstairs, they forced me to buy a jelly screen protecter and would not listen to me as I wanted to buy a glass one. I feel as though I was scammed in because the next day my screen shattered, I feel as though they did this so I would come in and repair it at the same place. I will never come here again and will be going back to the downstairs Omni Tech as their customer service is a lot better in general. It was a mistake coming here. I am disappointed especially as they would not listen to me and resulted in me in spending hundreds more to fix the screen. Shame on you.

Bought a big tablet and needing screen protector, friendly staff and sorted it out real quick. Good work on the glass film no bubbles what's so ever.

Very friendly and professional. Helped me with my 360 camera clean from sand and water and did not even charge me a dollar! Thank you very much!

Disarster averted. The tech here is a magician which saved my day and my phone from ending up in the trash. I can't speak more highly of the service, the speed and the friendliness. Cracked screen then 90 minutes later I'm typing this review. What more does anyone want.

I walked in to Omnitech this morning with a problematic laptop with an older version of Windows7.David patiently sorted the problems that took some considerable time as low loading on my dinosaur took some time.Fully intending to pay for his time he didn’t want to accept any money so I offered to give him a review on his site.Hoping those that may read this will give them their business.Two very obliging young guys running this shop in the Albany Mall clise to the Food Court.

Had the best experience this morning with Omni. I have been having issues with my charging lately so I explained the issue and they instantly started working on it. I was in and out of there within 20 minutes. Customer service was excellent. Recommend!

I wish I could select minus stars!!I only wish I had read the review previously before experiencing the worst customer service ever. Yesterday I was so happy to have purchased a new I phone 14 on my contract renewal. I was eager to purchase a protective cover and screens.I attended Albany Mall and aproached The OMNI Tech counter. The guy who served me convinced me to purchase the silicon screen which he said was far better than the standard glass. I also purchased a case and a lens protector. BIG MISTAKE.Once I got home I noticed once the screen saver turned on, I there was a defect line across the middle of the screen. Dissapointed, I returned to the Mall today believing that once explained that the screen protector was not fit for purpose, I would have the option of changing it for a glass screen. ANOTHER MISTAKE.The guy attempted to explain the defect line was caused by packaging and should go away in a couple of days. He also suggested that he could heat the screen protector up which might help. I don't know about anyone else but as a customer, if you explain that a product is not fit for purchase, you should be given the opportunity to choose an option or receive a refund. YET ANOTHER MISTAKE.They guy immediately stated even if he changed it for the glass alternative, he was not going to refund the difference. I kind of expected this due to his very poor attitude. I asked him to replace the screen cover so that I could leave. I commented how rubbish the customer service was. NO RESPONSE.If anyone reads reviews before considering buying from OMNI Tec, I have at least done a good deed by persuading you NOT TO GO ANYWHERE NEAR THE KIOSK. Dont make the mistake I did.

I water damaged my phone, and i was promised that in 3-5 working days to be notified of the situation and it' s solution, and in another 3-5 working days a fixed phone. I waited essentially 7 working days for any news, and when i finally got given my phone (a general service clean up and a screen touch up due to water damage = $250), it was given to me, it worked for 40 minutes and turned back off. After this, i took it back and was further notified my motherboard" had been damaged