The Dentist East Tamaki Highbrook Limited

Overpriced. They say come get a free consult then tell you, you have to get X-rays $30 each. Wanted to charge me nearly $700 for two fillings and two X-rays. I went somewhere else and paid $450. This place is a rip! Karim was pretty unfriendly too, wouldn’t feel safe with him doing the work anyway.

The team at The Dentist in Highbrook is extremely efficient and very friendly to deal with. I went in with my dad to get his wisdom teeth removed. They were amazing and we came out really happy. Definitely my go to place for dental work.

Went here recently to get a toothache sorted. The dentist and his assistant were amazing. They were understanding of my situation and made every effort to ensure I was comfortable and didn’t feel pain. Explained my options clearly as well as giving me clear upfront costs so I could make an informed decision. Procedure was quick and painless. No hidden costs and an overall really great experience despite personally not liking dentists in general. Thanks team!

The best dental/dentist experience i have had all my life. Everybody from the practice manager, dental assistant and the dentist were brilliant. they were kind compassionate and the dentist Dr. Sama was so gentle. If I can help it this will be my go-to dentist in the future. i recommend this to anybody especially those who are scared to go to the dentist. Thank you for your compassion and kindness.

My total spending here till now is $619 in two visits. I feel I should have checked at other dentist, it could have cost me less. They lure you in with free examination then they try to cover their cost by charging high for other services.They charged me $350 for teeth cleaning (polish was poorly done !!) then at the end of the cleaning I asked about filling on one tooth, to which dentist did it and when I went to pay at the counter I came to know about additional $250 for the filling. When I questioned about it. Mr. Karim Shabbot (the dentist) came out aggressively, very unfriendly and being rude he started giving me excuses that any service you get there is a charge.Well, Mr. Shabbot I didnot say I'll walk out free and pay nothing. I was ready to pay $350. but if you offer any service it is your duty to let your customer know how much it will cost. it is never assumed. If you do not make it clear in the beginning customer will always think it is included in the amount that has been agreed beforehand. Well, he gave me $50 discount later and thanks for that. But I am disappointed by his approach, he lost one customer I am not going back here.At one point I made up my mind to make this place my regular dentist. and I decided to go back in 3 months as suggested by Karim. But now I feel humiliated. I am sorry change your attitude.Thanks for your service.

1 star review for the disappointing and terrible experience going to this dental practice. I've spent 1600 dollars in two appointments just for some fillings and a mouth guard. Below is photo of how I was given my mouth guard; with no mouthguard case, in a plastic bag which was inside a takeaway container. Very unprofessional service, when confronting staff about why I wasn't given a case, they made flimsy excuses that the practice just runs like that and they don't provide cases. They told me to store the mouthguard on the teeth mold, when that is specifically for creating retainers, mouthguards etc. As shown from research. Furthermore the receptionist had stated that her children have gotten those mouthguard cases, contradicting the previous opinion of how the practice does not provide the case. During this confrontation, staff were snobish and ignorant with poor customer service. Would not recommend this practice and will never come back here.

i dont' usually write reviews, but the treatment i found this place to be rare, authentic, real, friendly, practical, willing to help, no hype, great, no fakeness just real :) Thankyou

Had to get a cracked tooth out, was able to get an appointment the next morning first thing. Staff were professional and friendly, Dr Karim is good to deal with. The recovery was really good, maybe a few more gauzes for extractions?Otherwise, I've been back for a follow up, clean and some fillings. Haven't compared prices, but I don't mind paying a little when they make things so very hassle free with their booking systems and payment methods.The facility inside is first class, very clean and professional.

SUMMARY$600 for no difference. Dr Karim Shabbot is not worth it. Two main big issues. but TLDR; low effort, says one thing, does another. Go somewhere else. Don't trust these fake 5 star reviews.Went in for a clean first. Dr Karim Shabbot doesn't spend his time. He mildly got plaque off a spot in one of my back tooth. There's remaining (and visible) plaque remaining (WHICH I CONFRONTED HIM ABOUT) but he chose to somewhat ignore me. He only cleaned what was in sight and didn't do every individual tooth. Pretty much he went super quick with the procedures rather than slowing down and paying attention to detail.In office Zoom Teeth Whitening. At the consultancy beforehand. Dr Karim Shabbot informed me he applies the bleach solution 3 times and shines the uv light for THREE 15 min interval (i researched beforehand and that's true). When the appointment came around, he does TWO 15 min intervals only. This left my teeth having unusual white spots. Dr Karim Shabbot went on to say that doing another 15 min interval would not change much but I feel like those spots would be treated better if i was under the uv light for one more interval. I would of loved to know how much the procedure actually affected my teeth. I said i wanted to ask a few more question after i return from the washroom. I went to the washroom to clean up and when i returned, Dr Karim is already with the next patient. WOW; poor service.Can someone help?YT

I had the chance to visit the dentist clinic a few times for different treatments with Dr Sama. She offered the most outstanding services each time I've seen her. Great quality of care, I felt well informed prior to making my decisions and prior to any treatments. All staff members were very respectful and professionals. Highly recommended.Thank you so much (Abi Mosbah).