Orewa Mutt Groomers

I’ve never left a review before, however I’m really disappointed as a regular customer to be constantly sprung with undisclosed price increases. If these were discussed up front it would go a long way, instead of simply insisting ‘that’s just the way it is.’ I’m genuinely surprised by the way this has been handled as it could really have been avoided with clear and friendly communication…price is not so much the issue as the way it has been managed. I’m willing to pay more for honest service and warmer professionalism elsewhere.

Fiona was welcoming and friendly. She did a great grooming job and I will definitely be returning !

Tara, my Spoodle, looks gorgeous!! Really pleased with her groom. Thankyou Fiona for another great job.

Horrible customer service, showed up at the time I booked and the lady yelled at me from inside the store saying “sorry too late.” Didn’t even walk out and say it nicely, apparently she moved the time last minute, and was very rude to me because I didn’t realise. Finally she took my dog inside for a groom and after I thought everything was fine until I got home and after awhile blood was all over my white carpet. Checked my dogs paws and she had cut the nails too short so they started bleeding everywhere, called in and they blamed it on their ‘new assistant helper’ who was in a rush. Absolutely no excuse and will not be going back.

OMG Fiona is awesome! It's a nice calm grooming environment and always a great cut. My pup has visited her 3 or 4 times now and we'll definitely keep coming. Thanks

Poor customer service, moved my appointment around with jo explanation and then refused to do my dog who is medium sized knowing how booked everyone is this close to Christmas and was extremely rude about it.

Fantastic work with my two dogs!!

Fiona was fantastic! I googled a place to take our fur child and this place popped up with availability. Didn't know what to expect for our puppies first grooming but we were extremely happy to have found this gem. She took the time to explain the whole process, gave us great honest advice to help us at home and was extremely careful and caring with our wee one. I would 1000x recommend this place to anyone.

Fiona is amazing! We started taking our mini schnauzer @16wks old and Fiona eased him into the grooming life. Now, he loves going and sits there their happily while Fiona works her magic.