M Social Auckland

Definitely will stay again,had the social room,great set up and as advertised online. Very clean room and daily cleaning services, 24/7 gym and self service laundry available, high tech with different room lighting options and A/C. All staff were very nice, professional and accommodating. Breakfast can be delivered to your room by the delivery robot. Food options were great and delicious. Awesome location close to Queen St with a mall next door. 10/10 great stay thank you!

We initially stayed here in April for my husband's birthday, which was a totally good experience. This time, we stayed for my special birthday and were extremely underwhelmed: We upgraded to the separate bedroom and living area and was happy to pay nigh on $2000 for 2 nights based on our previous experience. No birthday wishes from reception on arrival. Room lacked attention to detail, and cupboard doors and walls had lots fingerprints and smears. Blinds in rooms were automated and worked sporadically BUT more often did not work.We had breakfast in our room ordered for both mornings. The first morning delivered by staff on a tray, nicely laid out and welcoming. Second morning, it was delivered by the hotel robot, and we thought we were in McDonald's as came in paper bags and wooden cultlery (see photo) absolutely disgusted and disappointed to pay for the high calibre room and to receive shoddy delivery.On leaving and paying at reception, we were told that only 1 breakfast came with the room and had to pay for the other...we queried this and she had made a mistake. Need to train the staff to check properly before making even more mistakes and again making the stay even more unenjoyable.We have our anniversary coming up in August, which initially we would've stayed at M-Social but will certainly not be staying again!

If you're looking for a top-notch hotel experience in Auckland, look no further than M Social. From the moment we arrived, we were impressed with the friendly and professional staff who greeted us with a warm welcome note and delicious little patisseries.The views from the hotel are simply stunning, with Auckland Harbour, the Harbour Bridge, and the Sky Tower all visible from our room. Speaking of our room, the suite was perfect for our needs and had all the amenities we could have wanted.But the real star of the show was Harry, the cute room service robot who delighted us with his helpfulness and charm. It's little touches like this that set M Social apart from the competition. We also feel housekeeping staff need a thank you for being attentive and professional.Overall, we had an amazing stay at M Social Auckland and would highly recommend it to anyone looking for a luxurious and memorable hotel experience. We're already planning our next visit!

Excellent location with a very helpful and friendly staff that went above and beyond. We came in very early straight from a 24 hrs flying day. Staff gave us key to the gym to shower, then while we were out to grab breakfast, they brought our stuff to the room. Very comfortable stay. The view of the bay is great as well. Definitely recommended.

Great hotel. Very modern. Team were great. Friendly, attentive. Black out blinds so lost track of time in the morning.Location is brilliant right across from princess wharf and entrance to Viaduct so restaurant aplenty.

This hotel was awesome from the time we checked in to check out. Friendly staff, great food and clean, modern rooms. HARI, the hotels AI robot brings you room service! The location was great for walking everywhere and for tour pick ups. Would highly recommend. The staff are top notch!

We had our conference at M Social and it was amazing! The facilities, service and location is incredible and I would definitely be recommending this to anyone considering large group bookings. Only thing to note is the downstairs bar closes quite early around 9:00pm, but apart from that everything was perfect!In particular Maurice & Mylo were incredible to work with in organising this event. They were both very professional, accommodating and welcoming, and because of this they made the planning and execution of conference extremely easy and enjoyable - many thanks.Highly recommend M Social!

Booking this hotel was a wild card" for our recent Business Trip to Auckland after 15 plus years. We had a very pleasant stay

I recently stayed for 2 nights. It was generally a pleasant stay in a great location near the waterfront and close to several restaurant options. The room comes with several amenities, including bottles of water which are replaced daily.However, I do have a few quibbles that a hotel of this calibre should not be experiencing. My room was not ready for the 3PM check-in time and I had to wait an extra 1.5 hours before it was available. (For the inconvenience, the hotel put me on the top floor with a great view. But staff shouldn’t present it as an upgrade, when the room wasn’t actually upgraded to a higher grade room.) Also, I noticed some of my towels had leftover menstrual stains that didn’t fully wash out from previous customers. If your team sees stains in the towels, they really should be taken out of service and sent back for further laundering. And last, there was a stink that came out of the shower drain, which indicates a drain cleaning needs to be done.

First time visiting NZ, and what a place to stay! Many great little bars and eat outs all around. So many options. Excellent cocktails and great customer service. Well done team! Especially Smile the you lady who made my birthday stay very special with wonderful hospitality!