Toyworld New Lynn

We are regular visitors to the new Lynn toy world with our 4 kids, they are always very welcoming and friendly. The staff really care about your experience and are really knowledgeable about the products. Even during level 3, serving out the front door, they made the kids visit special. Thank you guys!

My 12 year old and her friend visited your store today and were extremely upset by the way they were treated. They are both great girls who would never dream of shoplifting and were followed around during their visit and then asked to have their bags checked when they left and were very upset as they were treated as if they had stolen something which was obviously not the case. I note from other reviews this is obviously something that has happened before and really can put customers off from shopping particularly young people who it can scare. As a fellow retailer I would never dream of asking someone to check there bag unless I was certain something had been stolen. Will definately ensure we never return to your store.

Shocking. Bought some toys for a friend's kids birthday and then found out someone else already bought the same ones less than 10 minutes later. Store won't do refund within 10 minutes and only store credit. Pretty poor given we barely left store and hadn't touched the toys.

Buying for the kids so much fun .You wish you had one. They have so much to choose from.

Great customer service. Looked everywhere around Auckland for a certain Paw Patrol toy for my son. Should have come here first. Very well priced also. Keep up the good work team!!

Bags? Why is it too much to give your customers a darn bag to put their overpriced toys into which they have just purchased? If it’s too much to take off your bottom line how about teaching your sales assistants to ask if you’d like a bag instead of the customer having to ask for one only to be told it’s 30c after they have paid for the items. Very frustrating! If Ardern didn’t ban plastic bags like a goof would customers put up with this level of service! Give paying customers bags or at the very least offer them a bag before they pay!

I go into the store often, and each time, it's the same. Mundane employers sitting behind the counter staring at a screen, it tends to smell like mildew, it's dark and some isles are like walking down a dark alley, there is so much excess stock and it never ever seems to go on sale, I mean some of the figures I see are nearly 5 years old. I just can't fathom how that store even manages to survive, with probably the worst environment for a toy store iv seen.