GENTLE PINK

The experiences with them previously were ok .It was my fifth visit because I wanted to use my discount . On my loyalty card , it says you will get 10 dollars off on your fifth visit . But they insisted that you will get 10 dollars off on my next visit , which will be the sixth visit . This is very misleading . And I don’t agree with them at all . But I don’t want to ruin my day by arguing with us . So I just left .Also I gave them design before head . I was not told they wasn’t able to do the nail paint. The design I wanted had heart painted on the nails . But they put the sticker instead . I was not 100% satisfied . But once again I just want to save the day by not saying too much .I won’t go back . They can save their 10 dollar discount to themselves.So if you have your loyalty card with them , please double check with them . Don’t get confused .

Literally the best!!!Been recommended here a few times but has exceeded all my expectations. Couldn’t have imagined a better place to get your nails done!!Great service, beautiful interior, lovely conversations, an absolute joy .I am in love with the nails and will be back!!! A new regular for sure xx(If I could give more than 5 stars I would)

I want to start off by saying that the whole experience was such a treat! The salon is immaculate and you'll be spoilt for choice with all the amazing designs.I decided to step out of my comfort zone and go for something a bit bolder than usual - a bejewelled set.Nicole is such a talented artist! She spent time discussing the design I picked and she customised the pattern and colour to make sure the results would match the shape of my nails and my skin tone. Her craft is delicate and precise. The girls at Gentle Pink genuinely care about the quality of their work so you'd never feel like they're rushing.I'm so impressed with the outcome! To finish off, I got a hot towel and and a luxurious oil massaged into my hands. I walked out feeling so pampered! A 5 out of 5 experience - can't wait to visit again and try some other designs! Thanks Nicole and Team Gentle Pink x@vikkipedia_org

5 STAR customer service, set up & the ladies were wonderful! Loved the nails & the unexpected photoshoot request was a nice surprise BUT…. things that let this salon down were the pedicure basins that are on a high platform like a mini stage? This was really unpractical & quite uncomfortable. I do see the vision for it as they sit levelled to your feet & it’s easier on their backs BUT it’s inconvenient for the customer who in this setting is more important. Having to step up on a really high platform, try not to fall slipping onto the seat & then getting back down. Really not practical for elderly, disabled or someone of a bigger frame & if you weren’t aware of the seating… not too sure how an alternative seating would be arranged. I was asked if it was ok to take photos of my manicure & pedicure which was fine. I had no extra details just a red coat on both hands & feet. I came with another person who got hands & feet done, she wasn’t asked to have her photos taken? We had different colours too & watching me have my photos taken & not hers made both of us feel a little uncomfortable. Not wanting to pointing out race or anything but it was a situation where that’s what popped in both of our minds which wasn’t a nice feeling. The other let down was the prices… have had my nails done for over a decade & have never paid almost $300 for a simple red gel manicure & gel pedicure OMG! I had to double check when paying that the total was correct. A luxurious salon definitely for those who don’t mind climbing up a platform for a pedicure & a heavy wallet. Otherwise a beautiful & friendly space.

The girls did a fabulous job on my nails! They pay attention to detail and make sure your final product is the highest quality!

Have never had gel done before but had a week of wedding events so I decided to try Gentle Pink after reading reviews. I booked quite late in advance but Nicole managed to fit me in on a weekend and was helpful with choosing a design. One week later and they’re still looking great :)UPDATE post removalI removed one star as they advertise on their Instagram that removal is free but then they don’t state that it’s only if you re-do your manicure with them. As someone who hasn’t done gel before (and regularly does not get their nails done) this isn’t common knowledge to me so it would have been nice to know beforehand. Also my nails are quite thin after the removal and you can definitely see the scratches and the discolouration which is not so great. Would still recommend but knowing these things in advance would have been nice.