Harvey Norman Hamilton

Click and collected an item and was sent to different people 3 times, more info as to where to collect will help.

Great sales staff Ryan was so helpful got us all sorted out. He made it easy to arrange delivery & holding onto the 2lounge suites &kitchen bar stolls for us until our house is finished being built.

Met Demi at Te rapa store she was awesome, helped us purchased a the right thing by us, though we took a lot of her time in trying to make decisions and process our application. She is an asset to your company.

Good friendly team, really helpful staff from the minute I walked in. Olivia made sure My order item was retrieved and brought to the front desk. Fast and efficient. Ample parking on front and by being at the far end of the Base, you don't get stuck with rest of the Xmas traffic. Thanks very much. It was a very good experience and highly recomended for others to give this place a go.

I can't say enough about Jan Galt at Harvey Norman Hamilton! Jan took the time to help me select all my kitchen appliances. Her knowledge of the products in the store was fantastic. She gave me options from which I was able to make informed decisions on. Great work Jan, really appreciate you and thanks for such a great in store experience.

Very helpful and great deals on the Hisense TVs and fridge.Always worth trying to go in during the week as much less busy.

Wonderful service from the team who service computer upgrades and repairs. Men were so skilled, obliging and thorough in what they did for me. I really appreciate being able to call on their help. Thank you.

Have ordered many items of furniture for our new build, order to be received In a few months so can't comment on the actual products, but customer service is wonderful. We have been dealing with Kesh, who is knowledgeable, polite, not intimidating, not pushy but is friendly, professional and honest. Can't wait for our furniture in a few months.

It is so important to let Harvey Norman know that i have received the most wonderful customer service from Mathew A his id is 5811/9.We went to Harvey Norman last year and spent a considerable amount of money furnishing our house as we were due for upgrades everywhere!He is so attentive and makes you feel valued understood and explains every step of the way, as soon as i needed to make another purchase i went straight back to the Hamilton store and asked for him and received another wonderful experience.The power of a great experiance for the client is something i am so passionate about and i can tell you i drove past several other furniture stores to go and make my next purchase because a customer experience like this is so hard to find these days.I would recommend that you consider Mathew to train your team when on boarding them so you can create this experience as a whole maybe even do monthly team trainings where he shares how he provides this experience,You will naturally see even more sales by doing this.The natural skills and talent he has in this role need to be nurtured as he is the type of man that will go so far natural as he is so dedicated to his role.