Strike Bowl

Unfortunately, we went there in other to support the business, really looking forward to have a great time. We bought two games.We tried playing one game, but the machine got stuck twice in 15 minutes (everytime we had to call one staff to reset it and wait 10 minutes everytime it happens).Then the machine was not delivering the ten pins, only 8 of them for the rest of the game, so we couldn't even score properly.The family next to us saw my sadness and they told me that they had been made change lines twice because the machine got stuck three times with them.We had a booking for dinner so we couldn't waist more time in technical problems.We tried to ask for a refund for the second game that we coudn't even reach, but they said that they needed to call the manager.20 minutes waiting for that.The staff dont even look in our eyes, do not comunicate anything to us.Nothing happens.We asked again because we were late for dinner.They told us they could give us a voucher for a free game if we insisted.We wait another 15 minutes just to have a computer sheet written in word with a signatur without last name to use 1 game in the next 6 month.I took a picture but don't uploaded because don't wanna be rude.Really disappointed, not only for the technical problems, but with the customer care as well. We know how much we are struggling in this times but a little bit of empathy is free of charge.

Bullies. Bored and sad with their lives. Waited til we paid for lanes and drinks and then made our lives a living hell. Will never EVER spend a cent there again. Save your money and GO ELSEWHERE.

Made a booking online. Got no confirmation. So, we just went there. First, they told us all lanes are booked. So, we thought we'll play pool. Wanted to get change for the pool table with my debit card, and they said they can't do that. They can only give change if we have cash. Only had $2 cash on me. So, we played one game of pool with that. Then, all of a sudden, they had a lane open, and we could play one game of bowling. We came back the next night, this time with cash to play pool, and they did not have ANY change for the pool tables!! Please don't waste your time with this place.

THIS PLACE IS A TOTAL JOKE!!!!!I wish I had of read the comments before booking. I would never have gone thereThere seems to be a consistency in NOT being ready for their customersWe arrived to this place. It was lockedWe went to the hotel to advise, we were booked in. They called the guy to come open upWe then had to wait 40 fkn minutes for him to set up the computer and open everything.The ball kept jamming. The lights are so low you can barely see anything, there's is no music, only the wuuuuuring of all the mecahics.DO NOT WASTE YOUR TIME.

We visited on Jan 20th and were greeted by a very friendly and helpful guy. Although this place was old, it was so much fun! Well worth it.

Very friendly place, staff went out of there way to help out and look after needs of our party. Car parking could be a little better but not a real problem.

Absolutely amazing set up!Loved every aspect about the place!Went every night we where in queenstown!

Great friendly staff. New bowling balls needed tho

We booked for 6 had to wait. However the only reason I'm giving 3 stars instead of 1 is the poor worker was under the pump on a Friday night and was still trying his best to accommodate everyone. May i add he done a good job. We felt sorry for him the amount of work he had to do by himself. But he was still very friendly and polite to all the customers. Give the poor bloke a well deserved payrise considering he was doing a 2 persons job operating as one man army.

Share the sentiment of the last review. We had the wait for the bowling lanes to be set as NONE of the lanes were operational.The lighting is exceptionally poor.. no lighting over us and the pins at the opposite end virtually in the dark.The lanes in poor condition and sounded like a train on a railway track when you threw the bowling balls.In need of a lot of TLC.