Flags R Us - Registered Office

What a completely unpleasant experience dealing with this company. I contacted them on the 15th September regarding vinyl flags and Alwyn assured me he could make them. I ordered and paid for them on the 27th September. Today 7 weeks later I have received 1 flag that is totally unacceptable. After weeks of excuses such as we are busy, Ive been in hospital, I had to see a Neuro Surgeon, I get 1 flag that is scratched up, and has a completely different colour on the top and bottom. I have no idea how Alwyn thinks this OK, but I will now let the courts decide. I am so disappointed in myself for trusting him and putting up with 7 weeks of excuses whilst he banked my money. One star is too high for this company in my mind. Make your own mind up, would you accept 1 flag in the wrong colour, 7 weeks after paying $1,150??Follow up - The Disputes Tribunal completely agreed and Alwyn had to refund the money he owed. It’s such a shame when you have to take a company to court to receive a full refund as they were out of their depth.

Excellent service and comnunication and very pleased with product.

I wouldn't shop here, guy is unreasonable and expects others to supply a service that they would not be able to supply themselves. Have placed a large order elsewhere.

We have used Alwyn from Flags R Us since we opened our café/restaurant in 2012, and have continued to utilise him at our movie theatre. We have always found his flags to be competitively priced and of top quality. What's more, there is a fast turnaround service. We also used Alwyn to build some booth-style seating for our café in 2012, which is still in use. He also recovered and repaired another set of booth seats that we had purchased second-hand elsewhere.

I will never ever use this company again so many problems.

We've brought a few flags from FlagsRus. Service is always excellent as is the flags. Love that they are made in NZ. Price is very reasonable. Our current ones stand out on Waikaka, Southland.

Thanks for sending our new COFFEE2GO flag, arrived Friday. Its replacement had a hard life, but had worked hard.in Southlands wind & snowGreat quality as usual.

Thank you very very much for this excellent service, very happy with the flag. Awesome to trade with and we always do business with you again.. highly recommend AAA+++"

Alwyn was great to deal with. Very efficient, polite and a great product. We had four canvas chair covers made and we highly recommend Flags R Us.

I have been using the flags by Flagsrus for the last few years for our carpet feather banner and they are of the best quality. I am really very happy with their service also.