TBI Health Physiotherapy, Sports & Spinal Rehabilitation Clinic Hamilton

I'm totally amazed at the help that I've recieved from the staff at the TBI Clinic. I don't have much faith in Physio Therapists, but after 31 yrs of bad pain in my back I'm now getting great advice. My back is a permanent injury but the exercises I'm doing are great. I reccomend this clinic as a must.

I have never had a worse experience with the reception of a medical centre. I was referred to Dr Goodwin Choy by my GP, in May. Following an earlier car accident. After waiting three to four months for this much needed appt, it was accidentally cancelled via a vague text, just three days before it was due.The very same day, realising what had happened, I phoned reception and spoke several times to receptionist Maureen Brown. She was bored, disinterested in helping, laughed about mistakes that get made, actually blasphemed and told me this wasn’t her problem. She referred it on to her manager, who never bothered to contact me.In desperation I managed to get an appt with another clinic, in another town, at the end of this month, and have left a message with them to transfer files.Abominable service. Really disgusted.

yeah nah

I have had a team looking after me throught TBI.They all have done a wonderful job at looking after my needs. Teaching me how to manage my new disability. Teaching me how to manage pain and the give me tools on how to move forward.I have found all of them very professional. They are highly skilled and have helped me navigate the system.Thanks team I really appreciate all you guys .

Great physios

I would not recommend this physiotherapy company..although there web page advertises a wide range of health expertise I found it extremely lacking and sloppy..combined with a lack of customer parking I would definitely avoid...

Don't call and ask for help here. Even after (very nicely) apologising that I wasnt sure if I had the right number and explained my situation (I was given the phone number by another doctor... I had the right doctor but the wrong office). I was shouted at by the receptionist woman with her going off at me for calling there. Again I apologised, explained why I had the number and explained why I was trying to get in contact with the doctor... She kept shouting all these other options without letting me speak (I've tried everything) It ended with her saying, yeah well that's not my problem