Factory Frames

Great services with super friendly, helpful and knowledgeable staff. They have a great selection of products to choose from and all very well priced.

Great place, friendly staff, thank you very much for your help with transportation! The picture is incredibly beautiful with this frame!

Have a print to reframe into nonreflective glass there before Christmas . Very happy with their efficiency, attitude and the product outcome.

Customer service and quality from Factory Frames is superb! Angela was my go to person, and now it’s Karen. They are both highly efficient, knowledgeable and super friendly. Always a pleasure to deal with.

Busy Rosedale area but close to roundabout for driving. Parking at the door. Walked to back of shop where older woman just finished serving another. She didn’t smile and I’m not sure she even said hello..just stared at me. Awkward! So I asked for framing options for two graduation certificates. She was perfunctory, and I had to ask questions without any idea of what the result could be. In the end, I chose off the shelf for the smaller one and custom for the larger degree.Maybe she was having an off-day, but I don’t like feeling uncomfortable while shopping. This would’ve been a 2star if not for the text reminder and the nice young lady at pick-up.

Excellent service, good advice and attention to detail ❤️

When my Dad passed away and I found out my Mum was going to be pulling off all of his trophy plaques so the trophies could be reused, I knew I wanted to do something to display all of them alongside his cue stick. It was difficult trying to find a place who framed cue sticks specifically, then I came across Factory Frames and I am so glad I did. I sent my enquiry and from there they made my vision come to life.The absolute care and service I received was unbelievable and I cannot thank the team and Amanda enough for your patience, advise and being able to customise such an amazing piece for me and my family to appreciate my dads passion for this sport for all the years to come.Thank you again team!

Got 3 frames from here and the first person we spoke to was friendly and helpful.We took the frames out to the car to load them when we noticed one had a dent in it.When we returned to the store to change it out the lady at the counter accused us if damaging it and was extremely rude. The frame she got to begrudgingly replace it was also damaged. We would recommend checking your frames before you walk out the door. Not a pleasant experience.

I've been using Factory Frames for over 20 years, and they never fail to provide fabulous, knowledgeable, friendly service. I always come away incredibly happy with anything I have had custom framed or any frames and mats they supply. We're so lucky to have them on the Shore.

Fabulous service; great knowledge of colours/frame combinations. Excellent end products x 2; I have 3 more to bring in soon for framing.