Refresh Appliances

great selection of whiteware at this store and very friendly staff who go the extra mile to satisfy their customers needs. The delivery guy Craig is a great asset to this place and offers great service when he installs appliances.

Good service. This second hand appliance store is no frills. Clean and tidy and all the whiteware was well presented. The lady we dealt with was helpful and efficient. They delivered the washing machine, fitted it and took the old one away at no extra charge which was great.

I would like to be able to give this place a good review, however the washing machine that I purchased was faulty. I persevered for 2 weeks hoping that i would find a setting on the machine that worked properly and wouldn't take 3 hours plus another 45 m to spin the clothes dry.after a bit of delay the faulty washing machine was taken back for repair, however... there was no apparent fault encountered. at this point I had already been without a washing machine for 2 weeks (even their loner machine didn't work).I asked the company for a refund which anyone is entitled to do under the consumer guarantee act nz when an item does not work as it should.... I was immediately faced with a defensive and blatant NO. after further deliberation and refusal to refund my $795 I paid for a second washing machine I have had to make a formal complaint to the commerce commission, and lodge a claim with the disputes tribunal to attempt to get my money back.please also be aware that this company is in liquidation since 2019, and a new company has since been started, however still trading under cares appliances Ltd.BE WARNED, AGGOGANCE LOOSES CUSTOMERS

What a bunch of top blokes! Don, Marty and Co went above and beyond to help me repair our dryer. Cannot recommend highly enough.Cheers guys

Called about broken fridge. We’re very helpful. (Referred us on to where we could search for part.)

Martin Fox works for cares appliances and now Refresh Appliances as a workshop service repairman, His reviews are conflict of interest to the business very disappointed and i wouldnt use this service ever as they are rip off con artists. Cares went into liquidation for a reason because Matt the owner is a shifty slimey con artist aswell. Also second hand parts they use are normally only to last the warranty period then costs fall onto the consumer. Thats how these places sting you more. Always buy new will. Last long and not cost you as much in the long run!!

Great selection of whiteware and household appliances. Warranties and replacements available.Good service .

We bought a large fridge freezer avd a washing machine. Both refurbished and at a great price including a 6 month warranty. Cheaper (significantly) and better for the environment than new. Delivery was easy and the guys who delivered them installed it and gave us advice on how to work them. Would recommend and will be returning for a dryer!

Disappointed. Bought a freestanding electric oven which has a 12 month warranty and when electrician installed we found faulty control panel. I called the technician which came out promptly next day and diagnosed the fault. Technician was to inform the manager to ring me. The manager never ever made contact one month on still no contact from the manager sorry absolutely not good enough. Will never ever deal with these guy again. If you sort this I will remove negative feedback. Your call. Very disappointed still no reply from the manager. I strongly suggest do not deal with this business