Horizon Radiology

Outstandingly bad customer service. Definitely go anywhere else.

They were great and friendly

Lift out of order for an 80 yr old for level 4 appointment. lovely north city security Neil helped, dad had to walk up stairs very slowly, msny stops. lovely man had wheelchair at the top and was prepared to carry dad up with others in chair if needed.Receptionist lovely and very helpful. Sonographer bit stressed with time but soon warmed up.Wouldve helped knowing in advance that lift has been out of action for 2wks and no date for repairs.

HELEN the old lady is very rude and WOULD NOT RECOMMEND going here . Worst pregnancy experience . Went for my 20 week scan and couldn't find out the gender . Tried to rebook and Helen cancelled my scan and said no. She got everything she needed from today's scan n no need for rebook. Very upset , very disappointed, Helen hope you get fired silly old lady

I had my final growth scan done at Horizons Porirua with Barry, he was gentle, easy going and nice and despite his older age, he gave me a hand to get up off the bed. All my previous scans were done at Pacific Radiology and they definitely did NOT go above and beyond like Barry did. Thanks Barry :)

You should be ashamed of yourselves and your revolting behavior. You are clearly ill informed because you are not the covid police and you have NO RIGHT to dictate who can wear a mask or not. Shame on you.

Had an appointment booked incorrectly for Taranaki Street/Porirua - staff in both clinics were very helpful in sorting this mix up for me - Barry the sonographer is lovely.

I’ve been with Horizon Radiology my first and now my second pregnancy. And I get lovely service. The receptionists are there to do their job. It’s out of their hands whether your forms are with them or not. But they go out of their way to wait for you to find out what’s happening all while serving other people. I’ve never once had any bad experiences with any of the team.You can see they have signs and notices on their walls/ doors/ counters to inform you of certain things especially with Barry’s hearing problem.The lady’s there are very professional. It’s a business after all and I appreciate that. They are firm on their rules which they should be because equipment isn’t cheap….Thank you Horizon for the quality service.

Highly would not recommend! Ultrasound technician did not detect very serious issues in my child over numerous scans, does not explain or provide any insights during the scan. Upon my child's severe issues post birth and passing, these issues should have been detected during ultrasounds (showed in images captured). How they were overlooked during very regular scanning is a failure in our medical system. Would not recommend this practice.

Absolutely terrible service. Horrible. Don’t go here.