Mercedes-Benz North Shore
302 Reviews
- Friday8 am–6 pm
- Saturday9 am–5 pm
- Sunday10 am–4 pm
- Monday8 am–6 pm
- Tuesday8 am–6 pm
- Wednesday8 am–6 pm
- Thursday8 am–6 pm
About the Business
Overview | Discover the wide range of Mercedes-Benz new, demonstration and used vehicles as well as the latest service offers.
Contacts
Website
Call Us
+6494433808
16 Fred Thomas Drive, Takapuna, Auckland 0622
Hours
- Friday8 am–6 pm
- Saturday9 am–5 pm
- Sunday10 am–4 pm
- Monday8 am–6 pm
- Tuesday8 am–6 pm
- Wednesday8 am–6 pm
- Thursday8 am–6 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Debit cards
- Credit cards
- Delivery
- In-store shopping
- Wheelchair-accessible toilet
- Repair services
- Wheelchair-accessible seating
- Car wash
- Oil change
Recommended Reviews
Craig Sutherland
13.10.2023
Mercedes-Benz North Shore
Had THE BEST experience with Mercedes Benz North Shore, I had taken my C43 to a Euro Specialist for mechanical work and tyres from what I thought was professional, but little did I know they were costing me thousands, and not doing the right job - in steps Gary Hubbard from MBNS - absolutely blown away by the service and how I was treated - but more importantly my car.And they had it cleaned inside and out.Will ALWAYS use MBNS for my car because as the saying goes ..If you think its expensive to hire a professional - hire an amateur and see how much it costs you"MBNS and Gary - 1000% Professionals and the BEST!"
Sean Huang
05.10.2023
Mercedes-Benz North Shore
The team at Mercedes-Benz North Shore is great. I deal with many of them on a daily basis and appreciate their efforts to help me get things sorted. For all my parts needs I go to Gary as he knows the brand and products front to back and will always go the extra mile to make sure I'm looked after.
Mari alberts
03.10.2023
Mercedes-Benz North Shore
Fantastic dealer with a very professional team, Everyone gets involved if your original contact is not available immediately. Fred my sales executive must be the most patient and thoughtful sales contact with a wealth of product knowledge I have ever dealt with. Very aware of his clients needs and what would suit your style of driving and car for the job. Had a few questions with all the new buttons and gadgets after I took delivery of my vehicle and whoever met me first at the dealer would help me straight away without sending me round and round or make me wait. It shows they have a great team morale and most of all high value for their customers. Thank you Mercedes Benz North Shore , you truly are a 5 star dealer.
Coco Bean
27.09.2023
Mercedes-Benz North Shore
I was surprised by how good the service was. The staff were very professional and helpful as well as being efficient. The service manager was very kind and did not talk down to me which I have found to be a problem in the past because I am old, female and blonde.Will definitely be bringing my car back to be serviced in the future, and I am confident any problems will be fixed in a timely manner. Big thanks to all the staff!
Bounghun Kim
22.09.2023
Mercedes-Benz North Shore
Here is the place where you can feel get special treatment. Dealer who name is Fred are very kind of us, professional and helpful.During consider of buying car in the show-room, they made us feel comfortable, providing information of cars, and easy to do test driving too. Also business manager help us to buy a car step by step process Precisely. Until they handed over the car later on, still help to updating all the information what we need, explanation of the new car, and welcoming& bye with warm hearted. It is really different experience compared with other businesses are performing, which is not just pay and bye.I strongly recommend here if you consider where you buy car.
Joe Handle
11.09.2023
Mercedes-Benz North Shore
- Waited 15 minutes on the phone for someone to answer then get disconnected!- Never have any loan vehicles available (i have been going there for 10 years and they always say that it's booked out)- Parts are more expensive then any other delaership- Repair staff are unexperienced
Daryl Priestley
05.09.2023
Mercedes-Benz North Shore
I needed a part for my Benz and had the pleasure of dealing with Gary @ Northshore MBGary was friendly and very informative. My mechanic friend told me the part I needed but I forgot what it was called when I went to purchase it. After some weird explanations and words that probably don’t relate to the automotive industry Gary still managed to understand what it was I needed.He also gave me full reassurance that if the part was incorrect they would fully refund me and reorder the correct one. Turns out Gary understood the language I was speaking and sold me the right part.Well done NSMB. Highly recommended!
Shikai Sun
24.08.2023
Mercedes-Benz North Shore
I am writing to express my concern and disappointment regarding the damage that occur to my vehicles chassis during a recent WOF renewal service, after the vehicle B service and WOF service appointment on today, I noticed upon inspection that my vehicle’s chassis had been scratched.These damages were undoubtedly a result of the WOF service provided, as the vehicle’s chassis was in a nice condition prior to being in the care of your WOF service center. The negligence displayed by your WOF service staff in handing my vehicle is simply inexcusable. As a customer, I have placed my trust in Mercedes Benz for its commitment to excellence standards, I hope that Mercedes could takes appropriate measures to prevent such occurrences in the future.
Alan Zhang
24.07.2023
Mercedes-Benz North Shore
Why do you choose a specific dealer over another specially when the cars are made by manufacturer? Correct, the service is the determinant. To me, sales Rep. Fred has made MB North Shore stands out and shines. The initial contact with Fred was established only months ago when we wanted a Mercedes E-class, then there comes the struggle period: shilly-shallying between new or used, between A-class to V-class, even the timing of purchase...........Well, it is a typical consumer behaviour, isn't it. But you know what, for the entire struggle journey Fred didn't push us anything at all, not even a single time. Then where was he? Nice and gently, he's always there at your service, he's ready to provide rapid answer and help at anytime. Our whole family are happy with the purchase experience from Fred and MB North Shore, not only because of the car, Fred is definitely an icing on the cake". We are picky clients
Amy Sam
23.07.2023
Mercedes-Benz North Shore
Poor service considering brand rep.Booked van in for a service, was charged extra for windscreen fluid (think it should have been included for the over $700 paid), low level light came on when driving home, turns out the service technician didn't even fill up the washer fluid. Rung up but was on hold for ages so sent photos to the email provided to give them a chance to rectify but never got a reply, hence the poor review.
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16 Fred Thomas Drive, Takapuna, Auckland 0622
Mercedes-Benz North Shore