Harcourts Cooper & Co - Harcourts Cooper & Co Glenfield (North Shore Central)

I'm a tenant of one of the properties they manage in north shore. Communication with the office is really bad. They simply don't care and less likely to get a respond back. There is always hassle dealing with them. As an example, I was paying water care when they send me the invoice but when I audited the invoices after few months I discovered there are big differences between what was paid and what should be really paid. Another problem is the lawns which was stated in the tenancy contract that should be managed by owner, yet they don't want to admit they have to do it and keep arguing on why they should and that I should contact the owner instead because they don't manage this kind of tasks. Again they don't care and just collect money...Not a fan of their services and because of many issues I have with them during my last year and half of tenancy and I'm degrading their rating from 3 stars to 1 star on 24/10/2018

Amazing work by all the team here. Thoroughly impressed with the service I received and the attention and care they have provided in my dealings from the front office staff to the agents. Highly recommend.

Nikki has recently been the agent to sell my elderly mother’s home in Milford.We were impressed with Nikki’s dedication, professionalism, kindness and empathy throughout the whole process.She went above and beyond her position to help with cleaning and decluttering to prepare the house for sale.As a family, we appreciated her detailed and informative reports and next steps to guide us through the sale.I would recommend Nikki to anyone who is considering selling their home as she made it so much easier for us and achieved an amazing result in doing so.With thanksAudrey HillDebbie Western.

Best service. Sid has been a really good property manager for our first home. He helped us and guided us very well to buy our dream house. We would like to strongly recommend him. We have got the house we were looking for and it fits into all of our requirements.Thank you Sid, for your support!

Over 10 years working in Real Estate and located at award winning - North Shore Central office. An office and culture of people first,’ community spirit and service excellence

0 starWait until you sign a contract you will regret walking into their office! Impolite and unprofessional agent, very unhelpful!If you want to call your place “home sweet home” then look somewhere else ! I have been with them for over five years and I was treated like nothing!

Everyone at this company is really friendly and knowledgeable. The team is passionate about what they do and go the extra mile to make sure you are well looked after throughout the entire buying/selling process.

Don’t rent with then. Property manager let me stay 4 week without working fire alarm and have let me now with a broken washing mashing for over 5 weeks. They send 4 guys already that come trash my apartment and don’t fix it. I called several time the property manager but she (Carol) won’t pick up my calls or reply my text. But I still pay rent on time.

Thoroughly impressed in my dealings with Harcourts Glenfield. From my interactions with the front staff and the agents who have listed my properties, after nightmarish dealings with other agencies I don’t see my business being taken elsewhere.

Lizzei Simanke is a property manager, I was viewing a unit to rent. She was rude and angry person. I was unhappy her making her co-woker laughing at me as she was tried to be funny in a bad way. Other people were there as well so they witness her nun professional behaviour. She also involved the otber viewer in the situation.Anyone is dealing with her must have harsh behaviour to put her in her place. I coplained to trade me as well as Harcourts Cooper & Co.