Kennards Hire Westgate

First class service from the friendly and helpful team at Kennards Westgate. Equipment is well priced and maintained, with clear instructions & demonstration for anything you've never used before.Online order and collection process is pain free too.

Top quality service, The guys they had on today were very friendly and helpful would definitely recommend them if you need equipment to hire. Thanks Guys

Have visited twice recently and all of the staff go the extra mile for you.Jazz was SUPER helpful and a great example of what customer service should look like. Looking forward to my next visit.

Staff here are great, this was my closest branch. They didn't have the stock but they arranged everything to come from the Henderson store. made it super easy and went the extra mile. will be back again if i need anything else for an event or the weekend.

Really disappointing outcome with Kennard's Hire Westgate. Made a hire online for a line trimmer + spools for the rates set out on the website ($54.50). Made the reservation and paid the total by debit card. Called the Westgate branch to let them know my partner would be picking up the equipment and not myself as I would be working. They asked if this was my first time using their services and I said yes. They said in that case they would need to charge me double due to recent fraud cases. When booked online there was no mention of this extra charge as a first time user, as I would not have gone ahead and hired a line trimmer for $110 for 4 hours (may as well just buy one at that rate). They said this was because they received this update on the new policy vie email this morning (I made the order around 2pm in the afternoon). They could have at least paused online orders or made sure there website was updated to reflect the new policy and amounts for first time users.I totally understand this policy given recent fraud, but to find this out once you have already paid and confirmed the hire is really poor service and management. I do not have any more money to get another hire and needed it this weekend. They said they cannot guarantee my refund would come back asap and that it could take days, so I am literally left with no other options. I also went back on their website around 3:00pm and they still have not added this new policy to their website.

Awesome service, good reliable equipment. Easy service to hire

Hired a fan and dehumidifier after the floods. The manager was very helpful and accomodating. The first unit was faulty but was promptly dealt with and replaced with a working unit.

good prices friendly staff

The team were friendly and helpful both over the phone and at the branch. Offering practical and honest advice and solutions for my situation.They will continue to be my first choice whenever I need to hire something. Thanks team!