Rugs & More Te Rapa

Very bad experience with afterpay here be very careful with purchases & returns, although I was happy with my rug I was still charged for the rugs I had returned via afterpay.I was very aware with the no cash refund & I was fine with returning the rugs for a bigger rug.I left messages every time I called no answer and no reply to my emails either & then when I spoke to management she aknowleged the rugs I had returned & blamed afterpay for everything and told me to take it up with them. Because I refused to pay them more money afterpay was charging me interest for every payment I missed adding more money, now I have fully paid and have not heard back from both parties!!!! To the worker at New Lynn who just ripped me off do your job properly!!!! They offer afterpay and don't even know how to do a refund

It was nice visiting you guys and you guys had amazing collection of rugs. Especially the representative who attended me and wife was awesome and warm welcoming lady named Zahra. Impeccable service and soft spoken lady. Cheers for you girl thank you for assisting us with the best options that you guys had, hope to visit you guys soon.

It's a joy to be greeted with a big smile and a polite hello.This was Jazz when we went to ur New Lynn store. She was very helpful and professional with great product knowledge.I would not hesitate to call in your store again when I'm next in Auckland.

Amazing collection and nice presentation. Kudos to Zahra, awesome customer service and soft spoken lady. I wish you all the best for your future endeavours. I would recommend Zahra for recognition and rewards by rugs and more. She deserves more. Cheers to you Zahra and Rugs & more.

Awesome selection of beautiful rugs and Taran is very helpful.This shop would do much better if it was relocated to the busy side of The Base - it is too quiet on this side but nice and stress free for a customer!

visited the new Lynn store the other day, bought a beautiful rug with me partner, the store person being very helpful! I believe her name is Jasmine! lovely Indian girl helped us found our fav rugs! highly recommend!! would love to shop there again

Best customer service by Jasmin in Rugs & More, New Lynn. Her very nice and directive advice on Rugs has led me buy a very beautiful rug which is liked by my family. I would definitely like to visit the store again. Thank you very much.

Went into the store with absolutely no idea what to buy but Jasmin the store manager showed and explained about rugs very well. I was able to make a decision and choose the best for my house. Five star for Jasmin’s customer service. We are happy with the purchase. I would recommend and definitely like to visit the New Lynn store again. Thank you.