Smith & Smith Auckland Central

I had to replace my windshield because the damage was to close to the edge to be fixed. The staff was super friendly and efficient as they replaced it in a couple of hours.Thank you.

Had to replace windscreen of my vehicle. After failed first time ( ? ) they manage to replace it.Windscreen was dirty.After couple of day the rare view mirror came off while I was driving ( how dangerous that could be ) what a rubbish work.And customer service on phone ...rubbish as well.Avoid this shop in city .

Super responsive, very friendly and helpful with great advice provided. Quick service. Would definitely use again.

Awesome team and service! Super friendly (goes a long way in my book) with an excellent job well done.

These guys are pretty good. Broke a rear window two days before a trip from Wellington to Auckland. The Wellington guys removed the old glass and added some plastic. Made a call in Auckland and was initially told that they couldn't fit us in. Ten minutes later they rang back and said they could fit the new glass before we had to drive home. Really happy that it was all fixed before the promised time. Will use them again both locally and whan out of town.

When I arrived for my repair, worker tried to charge me almost triple the price that I had been quoted when arranging booking. Staff then proceeded to leave me waiting half an hour while they fluffed around before proceeding to tell me that they couldn’t help me. Had to drive an hour and a half just to make it to the appointment and experience really ruined my day. Staff and customer service team are nice but very incompetent. Would definitely not recommend as you could easily find the same thing at a far lower cost somewhere else.

Wow, talk about service… Smith and smith Glass, CBD Auckland- you simply deliver on everything. Well done crew

Despite my replacement windscreen being covered by insurance , they replaced my windscreen with 'after market ' glass. the glass is very substandard, wipers squeak and totally inferior. I am now replacing the glass again ( time off work as job takes 4hrs plus) . Make sure they give you a genuine replacement as there is a huge difference in quality. They did this on my 4yr old Range Rover. Nice staff but super disappointed this happened. If I kept this glass it would have devalued my car. Smith and smith never flagged this as being after market which is a concern.

Went into Wairau for a repair for a small stone chip. They tried but it made it worse so I asked for a replacement. Booked in for a Saturday afternoon two weeks later. Night before get a phone call confirming and reminding me of all the things I need to do for calibration. Text message at 7am waking me up on the morning of offering other services (wipers) Finally get back to sleep and get a call. Oh we don’t have the glass. By now the chip has grown to a 20cm crack. Thanks for checking the day before guys. Re-book for central for a weekend repair. Read all the bad reviews the night before. Get up at 6:30 optimistic anyway. Head over. They open the glass. It’s damaged. Again, thanks for checking the day before. Now what? Another 2 week wait? For another disappointment? Was told they’d phone me Monday to make another appointment. Waited until Tuesday afternoon and hadn’t heard so had to phone them. Lady at customer service was awesome very apologetic butI still have to wait another week. Hopefully I don’t get get my car written off the road for not being up to WOF standard. Meanwhile someone I know has gone to Novus and got a windscreen fixed in less than a week.

I had to get my rear and front windscreen replaced and I had over a month to get it sorted before I had to sell and move country’s. First appointment turned up and they didn’t have the the rear window. So I booked another appointment because of the two week wait time, which they changed the appointment that I booked by email which I didn’t see till late. Then pushed me another two weeks a day before my next appointment because they still don’t have the glass. Booked with another glass provider and they can get it done within a week. Wouldn't recommend at all.