Labtests

I was very very impressed with the lovely elderly lady that took my bloods today. I am very phobic of needles and have terrible anxiety. I made it known to her, and she was just super gentle, kept talking to me to ease my mind, was just really lovely in general. She went the extra mile when she did not have to. I've always been to other phlebotomists who would know about my anxiety and will be super rough or traumatise me further. I usually faint but this lovely lady kept me calm and gave me water afterwards, allowed me to sit down a little and then let me go despite the number of people waiting. Thank you so much you amazing woman <3 I highly recommend those who are phobic to see this lovely lady (short black hair wears glasses) .. sorry don't know her name but you'll probably figure it out when you see her. Will always come back to her !! Super impressed !!!

I've been to this place many times for my bloods as its local.. one staff Indian man 'Liptom' needs to work on his service skill.. so rough and unfriendly.. told me to go into the room yet a elderly old man was still in there trying to put on his jacket and his arm was bleeding from his blood test.. poor man.. called Liptom to check on him which he seem very unbothered.. can't give it 1 star as I've never had a problem before and previous staff there were lovely.. just takes one to ruin it for them all.

Lady didn't seem to know what she was doing, bathroom was a mess with liquid around toilet, paper towels all over the ground and the bin being overfilled with urine pans

Nice friendly nurses

Nice and easy, friendly staff.

I went to Otahuhu Leb Test at 10.30 today 27/11/2019, Staff were polite and pleasant and I was out by 10.50, I gave then 5 out of 5 for their attitude I have been coming here fo a couple of years now and the staff have always behaved the same whether they are busy or not

I been to this labtest many times never had issue but last time i went for blood test fiji indian lady was there took my blood left big bruise on my arm was soar for a whileCould do better

Slow and staff spends more time chit chatting.

Easy and fast process, and thank you to an Indian lady who conducted my blood test today - she made it comfy and painless :)

I been today at 10am 11.03.23. There one of receptionist lady. I was really disappointed. She doesn't know how to Talking Look like very angry with me without any reaso. and also I'm asking for appointment next any other day but she said she unable to do that. and got very bad experience today