Elite Trailers & Floats Ltd

Apart from extremely quick delivery. 7 days from placing order for trailer to pick up Wellington. Absolutely amazing service, amazing company to deal with. Thanks to all the staff

Thank you very much. Recieved the float and door latch. Brilliant service. Kind regard, Graeme Mee

Great trailer, well built just what i ordered, very happy customer.Was just missing 2 split pins for the rear gate other than that every thing is awesome.

Called customer service sat 14.1.23 for some replacement parts. Mentioned the design flaw in the lights being mounted down underneath the tailgate where with a bit of load the lighting chanel scrapes and gets bent. The lady was quite abrupt and disputed my suggestion numerous times of side mounted lights. Very obnoxious and hostile. It was a gross and fowl display of customer service that I'd be embarrassed to be apart of If I were involved in this company.Whatever the number of trailers sold as she suggests, you only have to drive around and see the number of bent light chanels to see that it's not the most logical solution. I'd be curios to know where she got her engineering degree! She then told me I paid for a tipper trailer yet I wasn't aware of this. I've been using the standard trailer for 13 years unaware. It would be great If we could get some training on your front of house staff.

As professional landscaper and gardener, I bought Elite trailer in 2015. Use this trailer everyday for lawn mowing and carry stones around. In last 7 years, i haven't done any maintenance(this is not good), just replaced 3 times of tyres . Most of the time with heavy loads. The trailer quality is extreme good and reliable.Recently i think should give this trailer some love, especially the wheel bearing seems drag a little bit. Then i talked to the Elite trailer for the parts.Their workshop is very busy at that time. Actually elite is the only few stores have their own workshop team.So i have to book with the other garages, which needs at least 6 days queue. Then i backed to elite store again for the solution. Keith is so nice and helpful and glad to put me in urgent。Changed all the wearing and other worn parts in 3 hours. This really really means a lot to our small business. And we back to work without any delay to our clients which is so important.Thank you very much Elite and Keith.A++++++++++++++++++++++

We have always found Elite trailers fantastic to deal with. They have an excellent product, and their service top class and always go the extra mile to help out their clients. Highly recommend. 5 stars

Second trailer that I have bought from Elite. Quality is excellent, service is better than excellent! Would 100% recommend.

Fantastic service and product. Bent over backwards to be able to help after traveling from Blenheim to pick up a trailer from another so called trailer manufacturer that couldn't supply what they promised(firsteel if you are wondering) Won't bother going elsewhere again, unbeatable price and service. Many thanks again, Nick

Always great service from the team at elite, it's why I keep going back.

Great trailers, no problem there, but when you’re buying a brand new trailer you want to be able to use it, and what you don’t want is a job. Unfortunately these trailers are sold with WOF or Rego so your first job is to get it one. I’d be happy if they charged me extra but that service just isn’t offered. And they were pretty rude about it when I told them I didn’t like that. They seemed to think I should’ve been happy that it was cheaper, but I wasn’t; and wouldn’t; buy a brand new trailer because it’s the cheapest option.