New Zealand Heat Pumps

Excellent service from start to finish. Aaron came out and discussed what would suit us the best. Excellent email communication from Cindy answering all our questions and keeping us updated with everything during these Covid-19 isn't necessarily an easy task but everything went seamless. Installation day came and the two guys were professional, clean and tidy.

Fantastic company. We've used New Zealand Heat Pumps on multiple occasions for heat pump installations and servicing. Great pricing and awesome response time for servicing requests. Highly recommended.

The experience and service I received recently from New Zealand Heat Pumps was outstanding in every way.Aaron Trotter arrived to our home in Christchurch to quote on heat pump installation. He offered suggestions & product options and was extremely knowledgeable, helpful & professional. The quotes were sent through to me the very same day and I choose the Fujitsu 6Kw Hi Wall heat pump. Tyrone arrived to install a few weeks later and he was Amazing. He did the most incredible job, so skilled, efficient and a real pleasure to deal with. The extra touches, sweets & cordial gift were super nice and really thoughtful. Nothing was too much trouble. Cindy the office manager was brilliant to deal with. Friendly, efficient and so pleasant to deal with. Such a welcoming change to have an organisation that exceeds excellence from beginning to completion. I can not recommend NZHP highly enough. The heat pump was very affordable and a huge asset to our home and comfort. These guys made everything so easy. Thank you all very very much..!!

Highly recommend this company, Aaron that came out to quote, Cindy that booked the installation in and the Technician that installed the Heat pump deserve 5 stars and fantastic customer service. We were recommended this company and we will certainly recommend them to anyone else that is looking for a heat pump

Impressive company from first meeting. Aaron had huge product knowledge, made appropriate recommendations and gave a very competitive price on the spot. This was following up within a couple of hours via email with a formal quote. The guys an absolute pleasure to have in the house and absolutely no mess was left. Paperwork professionally presented in a folder and instruction given. Very impressed with Aaron and his team - extremely professional and genuinely nice people. Totally recommend their services.

Aaron and the team are fantastic to work with. Aaron advised on the most suitable heat pump options for the room and where was the best place to install. Installation was quick and so tidy! Always really great service from NZ Heat Pumps! Highly recommended.

Amazing service and workmanship and amazing prices.Installed a ducted heat pump at our new house and were professional and courteous!Great work in servicing as well.Have been so good we recommended them for work at both my parents and grandfathers houses as well.

Very happy with the friendly professional service we received from Cindy and Aaron, from first contact through to installation. Aaron helped us pick the right system for our house and within our budget and everything went smoothly. Highly recommend these guys.

Last month I had a heat pump fitted by the Christchurch branch of New Zealand Heat Pumps. I initially spoke with Aaron who assured me that his team had the expertise to do a neat job. Tyrone fitted the heat pump. The external unit was fitted under my veranda out of sight, with the piping going through the floor and under the house. The work involved a lot of crawling in confined spaces, but was done without complaint. Tyrone did a first class job. The cutting away of the skirting board was perfect and all his work was done in an exemplary manner. Even the clean-up after the job had been completed was done with perfection. His workmanship far exceeded my expectations and I am happy to highly recommend the team.Dr Peter Smart

We were very impressed with all aspects of the installation of our new heat pump and can recommend New Zealand Heat Pumps without reservation. The attention to detail was superb with all the old materials removed from the site and the work area thoroughly vacuumed and left immaculate. We will most certainly deal with New Zealand Heat Pumps next time we install a heat pump.