Taxis Palmerston North

20 mins late arriving for a pre-booked request, drove efficiently.Polite and courteous driver.Smart hail web link isn't synchronized to the taxis, it's just an estimate (about 5 mins lag)

Fantastic service and extremely easy to use. Their customer support is also very efficient and have good systems to track request and their drivers at any point.

Pre-ordered a taxi for 7:30am. Spoke to someone on the phone to ensure that the car coming and driver would be able to assist me and put wheelchair in the back of the car.He arrived 10 mins early which was all good. Straight away said my chair wouldn’t fit I. The large boot of his Prius. He gave it one small attempt, came around to the front seat for me to get out. He said he would boot me another taxi or a van.2 phone calls later which is a nightmare cause you have to book a car then ring back to talk to a human. 9am my taxi arrived!!!! Very lucky my reason to go to the hospital wasn’t entirely urgent! Won’t use the service again. The guy who did pick me up was lovely and has driven me before.

Taxi was booked for me by another party for the incorrect time.I rang to change the time and a cab arrived fairly quickly and was extremely helpful in getting me to the airport as quickly as possible.Very helpful driver.

Never had issues with taxis before in Palmy. However, by going off the customer reviews my first choice was the other company unfortunately. This time around the other taxi service failed me, there was no uber ride available and these guys were super fast with pick up and drop off. The phone to book a taxi was automatic, you just leave your details and no human was talking. Maybe this is an after hours thing? Anyway, everything went smooth today which was crucial.

Just took a couple homes that had been fobbedoff by your taxi company for over an hour .. They tried to do the right thing by not drinking and driving. Bloody discussing servece

Worst taxi service I've ever used. I prebooked an airport pick-up. After 20 minutes no driver had showed and no contact so cancelled. Booked an Uber - driver was responsive and you could see where they were. I recommend avoiding Palmerston North Taxis

Booked an early morning taxi. Waited 10 mins after booked time and no taxi. Decided to take our own vehicle and took the risk to leave the car in public parking overnight. 15 min after pickup time missed a call due to driving. Left feedback through their website and havent heard from them. This is over 3 weeks ago now.Not happy with 15 mins after the booked time, especially when going on the train and not wanting to miss the departure. Then having no reply to a feedback form is very poor service. Wont use them again and suggest others go elsewhere to look for better reliability

I booked a 5:15am pick up the night before.Booking was quick and seamless. My ride arrived 5 minutes early and driver was great.

Excellent. Taxi arrived on time( 5.00AM )I booked early as concerned by negative reviews & had a flight booked.Driver was pleasant & friendly,Many Thanks. .