Bay of Islands isite Visitor Information Centre

I was looking for help on tuesday and wednesday and was met with a cold stare and piercing words, an attitude that i did not like. In saying this i came in on thursday and was treated with a big smile and a lovely tone, perfect service.

No help at all. I asked what there was to see & do on the west coast. The reply was 'the coast'. Well it's an island so yes I presume there's coast. I asked if they had a blow up map of the area, she pointed me to the $33 map of the whole of NZ. So I asked about towns and what ones were of interest. The reply was 'it's an hour & half drive to the other side of the island'. So again I pressed for information, what about dargaville? The reply was 'it has gardens like you like gardens'The whole process was like pulling teeth. Don't bother, go to see Trudy at the explore desk or the information place on the corner, both lovely people!

Not very Motorhome friendly. No water or dump station. Spent an hour or two there but won't bother stopping in this are again.

Awesome great to see the staff here

Great i site for Paihia. Got served by a nice, a little bit older, blonde lady. Very informative for everything we needed, and also provided great other recommendations. Store was very neat and clean. Made the mistake of coming when a cruise shop was making a stop- the surrounds of the centre was packed. Busses coming in and out frequently. Just something to keep in mind I suppose.

Although empty, one of the staff was rude and patronising. Good selection of leaflets, just put off by poor customer service

Nice helpful staff giving great advice and suggestions on what we might be interested in and also our budget.Lots of options to choose from.You can also purchase books magazines souvenirs.This is the place i bought tickets for the ferry ride to Russell.

Nice staffs and they helped and advised me for bus tour and hotel. They contacted for booking the hotel. This service center provided many brochures about trips and recommended to plan the trip for you. Cash and credit card accepted.

I visited here for a few times, staff were always friendly and helpful. Two days ago on the 24th, I received remarkable service from this team.I got a last minute appointment at kawakawa hospital, I showed up right before the bus departure time. Unfortunately, the system was closed for booking. Two ladies (with short hair) were extremely helpful, they went extra miles to help me; one lady called the bus company, did her best to book me in, another lady went to hold the bus for me. There was also a gentleman who jumped in and helped from time to time. I was beyond grateful. We need more people with empathy in the service industry like them, I truly appreciate it. ♥️

Excellent. Very helpful both before my arrival and during visit. Thank ýou for all your help.