Post Haste Couriers Nelson

Shocking!! Waiting on items tracking site said delivered to my property at 10.59 7/09/21, but know careless courier who can't even read address on shipment invoice leaves expensive parcel 2 doors away at different house! Lucky honest person brought them to my house. Maybe get your driver's eyes checked or make sure their capable of reading delivery address.

They seem to take there time with parcel I've been tracking for a week was with courier yesterday must of not delivered all there parcels for the day now it's a public holiday and no doubt will have to wait till Monday to receive them never have this problem with nz post there prompt with every parcel pretty much guarantee to have an online order in 2 to 3 days

Can't give 0 star and that's what they deserve. Expecting a delivery today in a new subdivision at my new home and that's not in google map so I rang them in the morning to give them a landmark and let driver to ring on my cellphone if he still can't find it. Driver didn't ring and tracking status changed to non deliver as driver couldn't find the house. Rang the office and they advised driver don't ring and they can't deliver today as driver is busy with other pickup. Why do you run the business if you can't take responsibility.

Nothing seems to be a problem for this team, even if there was a problem I'm sure they wouldn't make it feel like it's you! Just a good way to be treated, these days some shop make you feel like you should be thanking them for taking your money... Thanks for your customer care Matt!!

These guys are shockers. Despite reminders (which they respond to politely, but then ignore), they repeatedly deliver parcels requiring signature to the lawn beside our letterbox on a public road.This includes parcels clearly marked as alcohol.

Like other comments left I would rate them a zero if I could. There tracking system said they checked my 3 x 2 mtr rugs in on a Saturday and 5 days later they were still not delivered to my house. After several phone calls to them and asking if i could pick them up from their depot myself they advise that I couldn't as the driver had them in his van - meaning they had been driving around for 5 days with the goods in the back of the van ...and yet not delivering them to me (only live 10 mins away) which I find utterly pathetic. Post haste has been around for years and yet these clowns from the sounds of it have no idea of what they are doing. This branch should be be shut down and the clientele moved to a company that actually cares about providing a service worthy of recommendation .. or just a service at all would be good. As I write this the goods have still not been delivered to me - Its just incomprehensible to me.

Customer Service leaves a lot to be desired, often the driver doesn't pick up our parcels when they've been booked in plenty of time and this happens with no communication so goods are left out all weekend. Generally prompt delivery when the parcels finally do get picked up but frustrating having an unreliable courier service when we do the best we can to deliver top service for our clients, will have to look at alternatives.

Same as other comments really. Sent from Auckland with overnight sticker but took a week to get to me in Nelson. The online tracking system is an absolute joke and gives no proper information. I have ordered many items from Auckland with promised overnight delivery and all the other courier companies apart from these clowns manage to achieve it. Very unprofessional service and gives me the impression that Post Haste has very poor systems and procedures in place. Time to have a rethink on how they do things

I've been using Post Haste for a couple of years now and find their rates very competitive and love that there is just one maximum weight limit on parcel sizes. The office staff & manager in Nelson are all fantastic & lovely to deal with. When any issues do arise they are very responsive to sorting it out quickly.