Shosha Hamilton

Like all of my sosha experiences, they have most everything you need but staff can vary. Most times I've visited this one it's been in and out. The last time I went in, one staff member wasn't too eager to look for what I needed. My partner's last encounter there was quite bizarre. The staff member said they had what he needed, but they only had one left in stock but called around and said the other Sosha in town had more in stock. He was not going to find the item my partner needed, instead he suggested he drive to the other location because they had more. It was odd and not convenient having to drive to the other location when they had one in stock there.

Another Shosha store sent me off with the wrong product, and were closed when I came back. The girl with the Freckles at Victoria st Shosha, on late shift tonight, went above and beyond to send me away with the product I had asked for at the first store. I will be making my next vape related purchase at Victoria St Shosha.

Bought a hookah for 350. Lasted less then a week before an important part just broke. Took it back to see if I could get a replacement part. Apparently not their concern.They are now trying to claim that the hookha was not from them? it has their name on the bottom. All I was after was help trying to find a replacement part as the company that makes it is based in America. Have since tried to weld it back on but the metal is too thin.

Awesome shop. I had a odd request and the man basically gave me the parts to make my idea work.. for free!! Your the man bro!! Digital bongs on!!!

I usually really like Shosha Hamilton. My experience has changed since yesterday. I went in for vape juice & replacement pods. I had asked the shop attendee a few times to not touch the mouth piece & suggested using a paper towel to examine the type I needed, as his hands were dirty & I was concerned with cross contaimation. Usually the shop attendees do use a paper towel. However, this shop assistant kept laughing & handled my mouth piece without the proper cautionary equipment. After repeating myself about cross contaimation & being grossed out by the measures & horrible customer service, I asked for the Shosha shop complaints process. I understand I could've replaced the pod but at the same time I was concerned with his visually dirty hands touching the mouth piece & both shop attendees down playing hygiene over making a sale. After a brief resolution talk with the manager I left the store. This saddens me as Shosha Victoria street was my preferred Shosha shop. I will now attend another vape shop with safer consumer hygiene practises15/05I disagree with your reply. If you view your camera footage there is plain evidence that the Shosha shop attendees on that day did not practice appropriate hygiene practises. I also dispute that my being Maaori was used in an appropriate manner, in fact I had never brought my ethnicity into the korero, which also concerns me as it seems perhaps you are profiling my being of Maaori decent. I had not been offered any appropriate resolution or a replacement pod from either staff.

Love this place...always have in stick what I'm looking for unlike Shosha Rotorua

Great service and friendly staff

The staff at Shosha are clearly passionate and knowledgeable about their products and customer base. They give good and fair advice without seeking to upsell any more than is necessary.The range of products and availability is fantastic, and they have branches all throughout the Waikato region, so there is never a store too far when you are hanging out for/needing something in particular