The Furniture Store

Had one of the most terrible experience interview in my entire life . The guy who was the owner was the rudest guy I have ever seen !!No courtesy to introduce themselves , or telling about the company . I was late 3 minutes cause I went to the wrong direction and there are 100 furniture store and they didn’t even give me a number to contact them so I could let me know I’ll be 3 minutes late !!!and they came to the interview 10 min late ,I was shocked they didn’t even introduce themselves , interviewing me while other customers were around and not even a small office .Picked up on one spelling mistake instead of asking me about my experiences and telling me why did you pay someone to make your cv? Get refund!! very unprofessional and childlike...I was having a fever just a night before the interview and yet I made an effort to go there while I felt I had no temperature in the morning.I have drive 30 min to be there and I have never had such a experience like this since I moved to NZ, I feel terrible for the people who are work for them and I was having an interview for a store manager position !!!Imagine how they would treat their sales person staff.They left the interview without thanking my time or saying good bye!! Called me rude that I came to the interview while I was sick a night before !!!Asking me why am I sweaty ? Cause they were extremely rude and made me uncomfortable ...Very very very very rude ! Don’t know how they manage their businesses. I’m horrified for the staff working for them. Just a waste of time. super unprofessional and had no courtesy or whatsoever ..

We just got our bedroom furniture, a couple chairs and a few smaller items here.Good quality but we ended up with two bedside tables that would not fit in our room after basing our calculations on the measurements provided by the store staff to us. They took away the bedside tables but will choose to not to refund any money since they will blame it on us. They have tried to use as proof they made no mistake the measurements they sent us in the invoice at the time of the delivery, which obviously makes no sense. So we are stuck with store credit that amounts 20% of their sale but that we cannot really use at the moment since there's nothing we would really want to get from them right now. Really hoping they can change their minds.On the other hand the bed was promised to be assembled on delivery, which could not happen according to them due to Auckland L3 restrictions. The assembly was far more convoluted than explained and even a screw broke due to it being larger than the piece it was supposed to go in. I asked the staff to send someone to fix the problem since we needed the bed, which they did right away and which I sincerely appreciate.

This is a great store. Beautiful gifts available. This is my go to store for when I need something unique e.g. for a wedding or house warming. Well laid out. So much to choose from. Parking easy too.

Great store, love the renovations you've done too. Bought a Le Forge Black Bear faux fur throw yesterday (and a few other necessities). It is the most beautiful throw and was 20% off storewide. Thanks ladys!

We initially bought a 3-seater and 1-seater reclining set in September 2020. Swift delivery with a 3 year warranty. Fast forward 2.5 years and unfortunately something broke and the reclining function was no longer. I emailed Les who got back to me straight away and offered to do a straight swap with a brand new 3-seater couch. Even though his showroom and warehouse were 2 feet underwater due to the floods in Wairau, the truck was in our driveway within 10 days. The two lads who swapped the couches over were so efficient. In and out in 15 minutes. Smiling, respectful, took time to let my toddler inspect the 'big truck', and took their boxes with them on the way out. Really pleased with the outcome of our warranty claim, and love the style of our couch. We also purchased a Queen headboard with our initial order. It's going strong. No sun fade, and has even survived the daily ritual of our cat using it to perch upon whist bird watching.

I have nothing but praise for the team at the Furniture Shop. I wanted to order something which was custom made, which housed a small bar fridge and a locked drawer. Giving the measurements of the fridge, they took this away, came back with a sketch, had it made, delivered and it is beyond perfect. It’s a small thing but means a lot that they took the time to pay attention to detail. Thanks so much and I’ll be back!

This place is amazing, such a wide range and such awesome staff. We've purchased from here for years and keep going back. The staff there are so helpful and super friendly.

I bought a dining table and six chairs from here and have been very happy with it.

Visited when they started their closing down sale, and bought a few things. However, when I went a few months later to buy more of some of my previous purchases it had the same discount, and it was Black Friday.

There is a male sales person super rude! I think he seems like the manager maybe sit inside the cashier desk! Was in store checking an item a bought during sale. Whether I can exchange as it was too big. I was just checking and would understand if owner won't exchange. However, this guy said to me: you got it on sale