Waltham Medical Centre

I have been seeing Dr Glen since I was a child and he’s always been a terrific Doctor for me. He's the reason why I continue to come here. The nurses are fantastic and do a great job too.

New GP Rolando Perez is from Spain and is really good at treating colds & flues and their complications in both infants and women. He fixed my 6 months old daughter up and impressed me with what he prescribed for me. I turned out to have Tonsillitis. He has plenty of appointment slots available at the moment too if you don’t want to wait 2-3 days for your GP.

We lasted a day with this doctors surgery before re-enrolling with our previous doctor. A really unpleasant experience with the receptionists unfortunately. This is the first negative review I've ever given on Google and I'll usually only write them when I'm pleased but feel people need to be warned about this place.

Had a traumatising experience with one of the doctors, who judged me and made me feel extremely upset to the point I was crying infront of her; as result, I’m now extremely anxious about going to the doctors. I think time management here is not very good, so make sure you have a lot of time around your day to wait 40 minutes if you have to.

Only giving these guys one star as Google doesn’t have a 0 star option. Rude receptionists and very questionable doctors.I was waiting 20 minutes after my appointment slot had ended and still had not been seen. Told the receptionist I would have to leave to go to work and was told I should not expect my appointment to be at the time I booked it for and I would be charged a no-show fee. I didn’t no-show, I was waiting for 40 minutes because they can’t manage their time.I primarily saw Dr. Glen, who I cannot recommended anyone with mental health concerns seeing. I had already 2 years prior been diagnosed with anxiety and depression, but within 5 minutes of meeting me Dr. Glen decided I can’t have anxiety because I worked in retail. I’d love to hear why he thinks he’s more qualified to make this call in 5 minutes then my previous GP, psychologist and 2 counsellors. Definitely should not be handling any mental health patients. He also told me if I “insist on being vegetarian” (his words) I should get a blood test to check for iron deficiency. Apart from being very rude and dismissive, this shows he does NOT listen to his patients as I had already told him I do have low iron, have since years before I became vegetarian, and am taking supplements for it. Never going back here.

Having to pay for the wrong issue to be diagnosed and given cream that badly burned me while being ignored for my mental health issues. This medical system is literally trying to kill me but my mental health makes me unstable and I'm not going down with out a fight. Being told from the doctor that they are surprised I'm not dead from their incompetence like their other patients then sent out to pay for it is disgusting. Would love to sue this medical practice looking for a medical lawyer that's not to busy if anyone knows anyone

I initially enrolled with the intention of finding a GP that had experience with patients similar to myself, not a specialist, simply with relevant experience, and was told that the only one usually ran a little behind.A little behind" was a little bit of false advertising

There can be a wait, they are often quite busy and tend to fit you in" rather than turning you away. The quality of treatment is good

I want to personally thank all the staff at reception and the nurses and my doctor who when i attended last week for an appointment picked up before i could sit down that i was not a well person and they took every care to check on me before i was taken to hospital. A big thanks to you all and i never realized how sick i was until i got into hospital and started treatment. Top medical centre for me. By the way they had me covid tested a couple days before entry. Thankfully negative.