Mornington Veterinary Centre

Incredible people helped me through the final journey with my darling wee friend

No problem with the work they done on my cats leg, vet told my partner to come back in a week so we left and the lady at counter looked at me but said nothing so figured it wasn't necessary to pay at the time. (otherwise you would expect them to say so) then get an email later saying we left without paying and charged us extra for it. Very unprofessional. Instead of starting at me like a Muppet maybe open your gob and say something like excuse me you need to pay!

I got a dog three months ago and took it there for a checkup. Gave me a good report as to what it needed and was booked in to get a couple jobs done. Very happy with the results and the account is on par with most vets. Staff great and really caring about your pet. They let you know how things are going and tell you to give them a call anytime if you ate concerned about anything.

Impeccable service after hours on a Friday night when our regular vet failed to return our several calls and another vet wouldn’t help us because our dog wasn’t treated by them before despite our other dog being regularly groomed there and had an operation thereGreat bedside manner at Mornington cannot praise them enough

App was on time, very good with the procedure

John and his team at Mornington Vets are always friendly and welcoming. If I was a dog I would go there too.

There is an old male vet who constantly asks me to pick up my 35+ kg dog then gets snooty when I refuse. He won't do it either, weird how its okay for me to throw out my back picking up a heavy wriggling load but its out of the question for him.If you are too old to bend down to look at a dog, you are too old to be a vet. Completely unprofessional.

The vet was lovely to our kittens, lovely natured lady and very kind. However, the person out the front of the clinic ruined our experience. Was not friendly at all, wouldn’t discuss our payment options afterwas and said it was our responsibility to let them know if we needed payment options because in that case they would turn us away. However my flatmate, who was with me, had already set up a payment option with them during his visit with his dog and she interrupted us trying to explain this to her the entire time. Called to book in more vaccinations for the kittens’ second doses as I was told to do and was interrupted twice very coldly and aggressively, told to call closer to the time as it’s inconvenient for them and then hung up on me! If it wasn’t for the lovely vet lady we would be going somewhere else. Needs better and more friendly service. Very intimidating and rude way to treat people trying to get the best care for their beloved pets. Disappointing.

It was an amazing experience using this service. The staff were very good with Arnold with their professional and friendly manner.

Really easy to get smokey in last minute when he got sick my partner went in not me, there is a one person per pet restriction because of covid which does suck but i understand. Also reasonable pricing considering we didn't have pet insurance and the staff are also amazing ☺️