Inch Quality European Ltd

AVOID. Horrible after service. Promised me that there will be a spare key upon sale but now they are trying to charge me for it. Continued to tell me that they will provide the key but never delivered.I had to follow up for weeks on end and was being ignored. In the end they told me that they never promised it and will have to charge me for the spare key. Very disappointed that they would lie like that. It was not a miscommunication as in multiple occasions, verbally, over text, I made sure that the spare key was part of the deal.They do not care about you once they make the sale. Please AVOID at all costs. If you do end up using them, avoid sales person called Jordan.

My Wife bought a BMW X3 from Inch quality 3-4 years ago, since that it was in garage a few times and it cost me more than I paid them.They look very nice and helpful but don't believe what they are telling you.

Fantastic experience from start to finish. Andrew was brilliant to deal with, would highly recommend as he made the whole process easy. Car was presented in impeccable condition. Could not be happier!

Posting on behalf of a family member.Very dishonest and dodgy pair of individuals that run this dealership.Jordan and Devin.They take the money and run. They are completely disinterested when things go wrong after the car develops problems not long after sale.There are plenty of other dealers that actually take care of their customers in the area. Save yourself a lot of stress and choose to buy somewhere else.

This guy definitely has the gift of the gab and could sell ice cubes to Eskimos. H e would make a great salesman if he had been honest. Unfortunately, that's not the case. He tried to do me in by selling me a car for $4000 more that listed on their website. Not recommended.

Dissapointing service overall, avoid at all costs. Fake promises to get the sale then zero communication. Have a read of all other comments also. Also car was delivered in a very poor state. Go elsewhere and avoid these guys

Very disappointed with Devin Inch's after-sale service. I sent texts and emails (about some problems with the car), but all I received was I will be in touch". After waiting four months I applied to the Motor Vehicle Disputes Tribunal for help. Devan settled after they contacted him."

Absolutely amazing to deal with. Friendly, helpful and go above and beyond to help with all aspects of purchasing your perfect car.

Thanks Devin, great service and amazing car. Appreciate your help and advice to find a car that was really suited to me and the family, we are stoked. You genuinely looked to find out what I wanted and needed, your no pressure, relaxed and professional service made this purchase an absolute pleasure. I will be back and look forward to seeing you next time we buy a car!