VetCare Veterinary Hospital

Heidi and the team are always great to deal with. They're super friendly. They really know their stuff. Highly recommend if you have pets.

Just make sure you insist they call you before commencing treatment that might substantially increase the bill over and above their estimate. Our $500 operation turned into a near $2000 one today! My wife felt sick when she heard the amount she needed to pay when she picked our dog up.

The receptionist was very rude on the phone.For a person who stated she was new in the job, I would expect her to be nice and friendly, she was quite nasty.Pricing quoted to me was on a different level compared to any other Vet Clinic charges, basically they are ripping their clients off. They add on charges, saying you need extras, that is just not required. I have heard the owner is very unreasonable ie she prices per customer & if she thinks you have money or a dog of value, the price is then elevated

The staff are friendly and helpful. The vet is knowledgeable, however, I found her very money orientated. It was a completely different focus to the one of our vet in Auckland.anding of ourfinancial situation through lockdown. The v

Heidi and the team have taken excellent care of our four Abyssinians over the years, most recently undertaking a complicated surgery on our young cat who was mauled by a stray dog with excellent results. The team are genuinely caring, going the extra mile to ensure animals in their custody are both physically and emotionally looked after - plenty of cuddles! Heidi is a highly accomplished surgeon, and provides considered advice that blends her preference for natural solutions with hard science, always with a focus on the best outcome for the animal. When this outcome was in one case euthanasia, her team handled the process with sensitivity and genuine care. The clinic's rates are reasonable, they offer a great range of products and always provide great customer service.

Heidi, Pip, Momo and the team provided the best results. Above and beyond! Selah dog was given a second chance after being on deaths door with severe White Tale spider bites (they are nasty...). It feels like my family has just extended. You guys are legends. 10/10

Thank you to all the team at VetCare Masterton for looking after my dog Kenny so well. Thanks Heidi, I thought I may have to have him put down last week but the wee man I brought in to you today is so, so much better. Everyone on the team is kind, professional and friendly - thanks again

Pls update your website and Facebook pages with your winter day hours. We drove through from Wellington to enquire about urns for our recently deceased furbaby.

Thank you to Heidi and her team, my fur ball was treated and cared for with love and passion ❤️