NZHL (NZ Home Loans) - Canterbury Metro

I have been a client for 5 years. From buying my first home to changes in my financial situation, Emm & her team have always been there for reassurance, advice and support. I highly recommend NZHL Canterbury Metro :-)

We were introduced to NZHL through a friend and we can say switching our mortgage over has been one of the best financial decisions we have made. It also made us realise how poorly we were treated by our previous bank.Emm + Terry have been brilliant to work with and we always walk away feeling very upbeat after any meeting or phone call with them.I would highly recommend working with NZHL Canterbury Metro to anyone who is looking to take back control of their mortgage and not let it define how they live their life.

Communication wasn’t the best , it took 8 days for us to get an answer for finance when they said it would only take 3 days max , we got an approval from a 2 nd tear bank and it was a ridiculous interest rate . I wouldn’t recommend, I did go to a broker and in 4 hours on the same day he had us with an approval from two banks and we got a very good interest rate so it pays to go with a broker

I went to NZHL Canterbury after going through a different homeloan broker who wasn't responsive and took so long to help that we had to apply for an extension on our offer. NZHL took over and within a week had everything all sorted. They were proffesional, kept in touch so we knew what we needed to do and how the process was coming along, and provided excellent advice. Both my husband and i felt very supported through the process and the outcome with our mortgage is miles better than what was offered through other avenues and people.I highly recommend NZHL Canterbury to anyone looking for a home loan.

I was introduced to Emm and NZHL Canterbury Metro by work colleagues 4 years ago. I was still working and past Retirement age so becoming mortgage free as quickly as possible was my number one goal.Emm worked with me to create a plan taking in to account my personal circumstances.With her advice, guidance and support I recently became mortgage free.I highly recommend Emm and NZHL Canterbury Metro.Thanks so much Emm. I couldn't have achieved this without you.

Have been with NZHL and this particular team for 4 years. They are great. Extremely helpful.

Highly recommend NZHL metro - Emm has always gone above and beyond and has always put our best interest first. Addresses any concerns immediately and does everything right first time. Thanks for being awesome Emm :)

I wouldnt recommend this particular branch of NZHL to my worst enemy. They didnt do any of the paperwork for our initial application until 2 days before purchasing our section, payed the final payment to the builders (using 6k of our savings in the process) after being specifically instructed not to while we fought an uphill battle in regards to defects, being dishonest about a bank provided cash contribution and claiming it was a gift" after the initial issue. Being generally dishonest and unhelpful

I've been with NZHL for almost 20 years and had several changes of life circumstance during that time. Through all this, I've felt supported to be in the best financial situation possible. I've felt really in control of my finances and have learnt how best to manage money even in situations where I didnt have much! Having annual reviews with Emm felt like catching up with an old friend. She is always encouraging and motivating and realistic about what I could do financially at each stage of my life!

We have been part of NZHL almost since their creation when we were introduced to their concept by Rose Acton-Adams who we worked with in a previous life. We personally have built 2 homes through NZHL, Metro team on Lincoln Rd and are so glad to have them in our lives. Our 30yr home loan was cut back to 14 years. How is that even possible? Emm's guidance, structure and advice has been paramount to our success with our home loan and we cant thank her and Terry enough. Our kids and friends have all come on board with NZHL and it's so rewarding to see others due so well with their finances. Thank you Rose for your initial introduction. Hats off to NZHL Terry and Emm McCartney