Saniclean Carpet & Upholstery Cleaning

Had a great experience with Mr Green Carpets. Bought a Grabone deal. Shisher was very easy to deal with. Scheduling was simple and the service was great. My carpets are very clean and they managed to remove all the stains I was concerned about. Professional, courteous, and trustworthy. Would recommend!

I had my carpets cleaned earlier this week. I contacted Mr Green carpets saying the carpet was left very damp which has smelt the whole place out. They replied stating it needs to dry. It has been several days now and it still smells. We have had our carpets cleaned before and never have we had this experience. I don’t think they have used any cleaning agent at all. I do not recommend anyone use this company.

I had my carpets cleaned this morning by Shisher, bloody brilliant! Fast, professional, my carpets look amazing and smell amazing! They were super accommodating. Highly recommend and would use again in a heartbeat.

Purchased a TreatMe voucher for carpet cleaning of 3 bedrooms, a hallway and lounge area. I booked online well in advance only to be called the day before my appointment asking if they could come around in 20 minutes. Being out at another appointment and not having moved any furniture, I said no. After excuses about their machine being broken and not being able to make my appointment tomorrow etc, they eventually reluctantly agreed to come at the scheduled time. Upon arriving, they challenged what the voucher entitled me to and its source and validity. When I asked to show them the voucher, the guy changed his story and they set about work. It took them 20 minutes to 'clean' the carpets in all three bedrooms, my hallway and lounge area. For a comparison - it takes me longer to thoroughly vacuum. There were numerous dry patches and missed areas and the carpets were all completely dry within an hour. Not worth your time or money.

Absolutely poor service. Made a miscommunication, and instead of owning up to it, played the blame game and said it wasn't his fault. Never deal with this business when there is so many other reliable services around.

Mr green carpets was punctual, did a great job and were easy to work with. Our carpets look and smell like new. The grab one they offer is awesome value.

Hi, My name is Angela. Thank you so much MrGreen Carpets for the outstanding job on our house carpet this Tuesday. The Person came to our home for cleaning was clearly professional. He arrived on time, did an exquisite cleaning operation and finished right on schedule. Your service is greatly appreciated and we’ll definitely require it again. I had horrible stains including red wine on my carpet and I’m trying to sell. MrGreen Team came in and removed ALL OF MY STAINS in a short amount of time!“I plan to have them out to my new house in December to deep clean the carpets before we move in. SO GLAD to finally have a good carpet cleaner In Wellington area . We tried other companies in the past years but this company is amazing.Regards,Angela Martin

Shisher of Mr Green cleaned our carpets today. He is polite, efficient, timely and responsive. He was running late and texted to tell me and then texted when he was on the way. The carpets look great, smell nice and have dried quickly. And the Grabone deal was such a good deal. Thank you Shisher of Mr Green - your service and value for money is excellent - we will definitely recommend you to others.

DO NOT RECOMMEND USING THIS COMPANY AT ALL! Absolutely no professionalism or customer service skills and SO rude!Bought a grab one voucher a month ago and booked at the same time, the manager who I spoke with asked me to send all information through via text which I did and he replied saying that the booking was confirmed (photo attached).This Monday just been, I was waiting in the driveway of our empty rental for them to turn up, as it came to 9.10am (appointment booked for 9am) I rang and asked what was happening, he questioned whether it was definitely for today then asked for me to send through my details via text, when I did this he replied saying that there was no booking under my name and can we rebook for another day.I had already explained (when we first spoke that it was for my rental that I had to be out of). So I explained once again, that I had until 4pm to be out of my rental and it had to be done by then, he told me that they had so many other jobs and they couldn't do it today and will have to do another day. I repeated that it had to be done before my lease gave up and he then went on to argue with me about being able to do it after I have to be out of the house. I expressed my disappointment in them not organising something being done ASAP considering it was no fault of my own and all he continued to say was that it wasn't his fault (blaming it on another colleague even though I originally spoke to him and he said the appointment was confirmed) and telling me that he can't do anything about it because they are too busy.I said that I wasn't surprised at all that he had such bad reviews on google and he said something along the lines of well you choose to believe that" he then told me to go and get a refund from "grabone or whoever I got my voucher through" I told him I'd do that and ensure that I give him an honest review on any platform possible and not until this point did he offer to come in at 3pm or 4pm to do the cleaning