Unichem Pharmacy

I just wanted to give a big shout out to AnneMarie the pharmacist. Even under the huge pressure the staff have been under with Covid, she stayed calm, really friendly and went that extra mile by offering extremely helpful advise with regards to the medication that we had been prescribed. She is a real credit to the pharmacy!!

It's not just the tablets you need to watch here. If you are a high user of prescriptions, do keep count of them.Over the last few years we have had quite a few and when i asked just how many we had had (knowing they should be free after 20) it turned out we had has 26 already. There was no apology - let alone a refund. (They even charged me $1 or the A5 piece of paper the list was printed on!) The next year I queried it and this time we were up to 23. Again, no apology, no offer of refund. To keep charging when they should be free seems a bit like double-dipping.You also need to check that the instructions given on the medication correspond to what you doctor was told you. i was given two very similar drugs but with instructions for different usage. Both packages came with the same instructions for both. in this case it wasn't important, but...Johnson also owns the Marsden village pharmacy (or at least the same people work in both) so not much competition here.

Only problem is the waiting time. Even for a simple prescription always have to wait 15 minutes or more. The staff is good and always got all the essentials.

Friendly service. Good selection of products. Unfortunately the isles are not all easy to navigate with wheelchair and the consultation room completely inaccessible. Had to get immunised in the shop which was unsatisfactory.

Always reliable and provides services above and beyond expectations. Very friendly to everyone

A very good pharmacy I'm a very demanding sort of customer and I ring them to see if my scripts have been emailed and if they have received them.They are always good to me and I haven't had any problems but because I ring them and have had a little disagreement with one of the pharmacist they have blocked my number.So now I carnt see if my script has been sent thru which sucks.Now I have to walk all the way down there to find out.I also have spotted that my script count has been on personal 9 and famiy 15 and I have had well over 30 person and well over 30 family and should have been on exemption card awhile ago.

Charged me $5 to read an email that most other pharmacies don't charge anything for. And I doubt the receptionist and pharmacist combined was paid $60+ an hour... So $10 instead of $5 for my script. On top of a wait time despite phoning many hours earlier in the day with the time I'd be in. Won't be going back there! I'll go to the bargain chemist and get my prescriptions for free instead, since they can't even carry over or keep track of the prescription count for subsidy card. I specifically asked and was told yes they do and we'll make sure that happens, but still just one from this place so far.. won't be getting my count high enough here if I can help it.

I find all the staff here so incredibly helpful and attentive