Wellington Fireplace Studio

Gavin and Jack did a wonderful job installing our gas fireplace. Their workmanship was excellent and their approach to the job was a joy to watch. Any unforeseen problems were tackled with a smile and good grace.We are very happy with the end result and would strongly recommend both the product and the service.

Thank you Wellington Fireplace Studio! It was so easy. Thanks to Hamish and the team for a dedicated and professional installation of a gas fireplace to replace an old insert wood burner. Hamish and Bill were a pleasure to have around doing the work. It is great to see someone who cares about what they do and seems to love doing it! Highly recommend.

Thank goodness for Gavin, Croc and team! Our old tired fireplace was one that was never meant to come out.. such a job it was but they were up for the challenge and their experience and true grit to do a good job was evident. Can’t speak highly enough of these guys, super pleasant, awesome communication throughout the job and brilliant co-ordination with the gas fitter/plasterer. The attention to detail was superb! Totally made for a seamless process and we are so pleased with the result!

Highly recommended, attention to detail and respectful of my time. Truly if you want a professional job with great communication then suggest you give them a call.Leigh

Very impressed with the customer service from the time we made an enquiry through until the completion of the job. Yannick was prompt with his site visit and quotation. Communication was excellent. We had our fireplace removed this week. Gavin and Bill did an excellent job, cleaned up thoughly, were very pleasant and communicated well also.

Excellent service provided by Gavin and the team. It is not completed as of yet - but almost ready to go. Everything done as per request, and extra powder coating to keep the theme of black looks great. Happy to update it once it's up and running! Communication has been great - and was able to use texts / emails to communicate efficiently. Cheers!Update Feb 2020 : due to the environment of the construction, the fireplace required a few additional remedies and fixes, and again Gavin and the team were amazing. Most professional and courteous trades team I worked with during this build. I know I will be coming back for my next project. Thanks!

A big thank you to Hamish and the team for the professional installation of a wood burner to replace our old gas system. Hamish was a pleasure to have around in my home doing the work. He kept me informed throughout the process and really went the extra mile to make sure I was happy with everything. Hamish also kept his work area clean and tidy which was appreciated. I'm thrilled with the end result

Got a quote mid June for supply and installation of a repacement gas fire. Managed to reduce quoted price by buying some of the materials (flashing) myself for half the quoted price. Accepted final quote and paid for materials on 1st July. On 22nd July contacted them to ask what was happening I was, told the fire was due following week and I would be contacted regarding installation date. On 27th August contacted them again asking what was happening, got an apology and told staff would be made aware of this. Same day received email that installation was set for 9th September. (fire was ordered on 6th July and despatched on 27th July from NZ based company). The two installers arrived early on the 9th and proceeded with removal of old fire and installing the new flue. The subcontractor/gasfitter arrived at 12 noon and connected the new fire to the existing gas pipework and left just after 1pm. The two installers also left at this time to go to another job, the new fire had not been fully installed at this time. One installer returned later that day to tidy up. On the13th September received email installers would be back on the 14th. Installers returned in the morning to complete the installation of fire, both left 2pm. The subcontractor/gasfitter did not return on the 14th so the fire was not tested/commissioned to manufacturers Installation/Service Instructions although the gasfitter issued a Gasfitters Certificate of Compliance on the 3rd October.Invoices arrived within a few days of the installers leaving site, and now the work was supposedly completed. I questioned some of the original quoted costs suggesting a quote was basically an estimate and pointed out some tasks which I deemed not to have been completed. I received a email from the the company director which included an excert from the NZ law with the definition on what a quote" is

Gavin and the team were awesome. We had a tricky job as our house is old and not always well maintained. They were great and gave sound advice and were fantastic at problem solving. The quote was so clear and detailed. They were able to guide us through the options and the process. The whole team were thoroughly lovely guys. I have no hesitation in recommending them to anyone. We will do more work in the future and we’ll definitely go back to them.