Family Planning Clinic

Highly recommended! I went there for a smear test and had the best experience with nurse Tara from Timaru. She was really professional and friendly, making the whole process comfortable and quick. It was also easy to book an appointment, overall 5-stars for me.

Have visited for IUD removal and replacement. Service was brilliant, reassuring, understanding, discreet and friendly. Felt I needed to write this review as I saw the bad ones here and this was not my experience at all. This is a State funded service and we can’t expect private clinic speed somewhere like this. My doctor was fab, I felt at ease and everything went smoothly. They’re doing great work here.

Appts booked out 2 months in advance, what a joke!! Spoke to receptionist who advised they are under staffed & under funded. That doesn't help the young people trying to be responsible about birth control. Receptionist sounded half asleep while fobbing me off & telling me to go to another doctor. Didn't create a great impression. REALLY disappointed in this centre/service provider!!!!

Receptionist is really rude. She just hung the phone without even hearing what's my concern. It's a shame

Very rude staff. Don’t seem overly happy to be there or to help you. Don’t recommend, just go to your doctor.

Rang up to make an appointment and received a really cold phone call, made me feel uncomfortable to go in but was hoping the receptionists would be better. However after coming in I was even more embarrassed as the lady talked to me in such a condescending tone and even smirked at me. I left without my issue fixed as she just said nothing was available for several days and did not even try to resolve my query. As a first time nervous visitor I was nervous enough, I will definitely not be back

First time there and the lady at the counter was extremely dismissive and borderline rude, desk lady needs to be retrained in how she deals with people because it make two first come visitors uncomfortable talking about sensitive topics. Left without getting the issue resolved because of her attitude.

Where do I even start... The receptionist is rude at best. I was attending as an advocate for someone with an extreme anxiety disorder. Unfortunately I had to bring my children due to it being such short notice. The receptionist openly discussed with a colleague my children running around". At the time this comment was made my daughter was sleeping whilst my son sat quietly in the corner playing a game. I'll admit my daughter was briefly crawling around

They're alright. I've gone there for a smear and three IUD appointments. The first three appointments they seemed confused that I'm an immigrant and needed proof of my visa? Seemed rude and invasive about it, each time.They also don't seem to check their notes very often, I always seem to be answering the exact same questions with the exact same confusion each time lol.They're safe, they're mostly professional, they're good at the physical side of their jobs, but there are some weird Karen/ white/ burnedout/ annoyed vibes there. I know their work is hard, but I do wish I had other options lolI appreciate their work, but wish I was taken care of a little better.

lovely supportive staff, very nice and informative, would definitely recommendI don't really understand the bad reviews, they were so kind and understanding :)